Create an ad hoc deviation

Start from: The Compliance local overview.

The deviation will now appear in the selected checklist and can be managed like any other compliance deviation; tracked, resolved, and closed once the corrective action has been completed. To know more about how to respond to deviations, see Respond to deviation reports.

Sort and move tasks at a local level

Start from: The Compliance local overview.

Sort tasks

Notes: Changes take effect immediately for your site. Central templates remain unchanged.

Move tasks between checklists

You can also move tasks between checklists at the local level:

Manage time slots at a local level

Start from: The Compliance local overview.

What are time slots?

Time slots define specific periods during the day (for example, Morning, Afternoon, Evening) and determine when checklist tasks should be completed.

While tasks can still be answered at any time, those completed after their assigned time slot will be marked as late. Only tasks completed within their designated time slot are counted as Answered in time in the central overview tile.

Adjust time slots

Track changes in time slots

Order deadline and cutoff time

Start from: The Easilys menu.

Entering the deadline and order cutoff time allows Easilys to know until what time an order can be sent to the supplier according to the expected delivery date. However, it is possible to relax this rule by activating the option Allow a delivery date less than the minimum deadline. In this case, the order outside the deadline will be flagged to you but you can still validate it.

Note: Even when activating the option Allow a delivery date less than the minimum deadline, it remains impossible to send an order, even manually, if the delivery date is a past date.

The order deadline takes into account the opening days configuration. Thus, if your supplier works on business days, Saturday, Sunday as well as holidays and closed days will be excluded from the calculation.

Example: If you have an order deadline of 2 days and you try to send your order on Friday for the following Monday, this action will be impossible if the supplier is configured for business days. If it is configured for calendar days, then it will be quite possible to send the order, because you will then be three days before the desired delivery date.

The cutoff time is also important: if you respect the order deadline, but not the order cutoff time, then sending will be impossible.

Example: If you have an order deadline of one day and an order cutoff time at 12pm and you try to send the order on Thursday at 2pm for the next day, this will not be possible. You must send the order before noon.

Add and edit refresher rules

Start from: The Flow Learning Dashboard.

How refresher rules work

Refreshers are triggered by completed items listed on a learner’s profile. If an External Training (historical training) is completed and a refresher rule is set, the system automatically assigns the refresher module after the defined number of days.

The refresher module must be included in the learner’s Training Structure for the allocation to take place automatically.

When a Workbook is included in a Training Structure and subject to a refresher rule, the Workbook is also issued automatically according to the refresher schedule.

When an External Training item is included inside a Collection and is subject to a refresher rule, it is also refreshed automatically according to that rule, in the same way as other training items.

To assign refresher rules

  • Navigate to: Learning & Development > L&D Settings > Add/edit Refresher rules.

  • Select the + icon. A new pop-up window will open.

  • Please fill the following fields:
    • Choose the training to be refreshed in the Completed Type dropdown menu.
    • Choose the training that has been completed and needs to be refreshed in Completed Training dropdown menu.
    • Choose the training to be allocated in the Refresher Type dropdown menu.
    • In the Notification days section, enter the number of days after the completion date that the refresher training should be issued
    • In the Due days section, enter the number of days after allocation that the refresher training will be due.
    • Activate the Automated toggle switch if you want the training to be automatically assigned and issued. If an automated rule is added, the training item (Refresher module) must be included in the training structure for that employee. If not, you will have to manually assign the training.

Example: If a learner has completed an external training module “A” and a refresher rule is set for module “B”, the system will automatically assign module “B” (if it is in the learner’s Training Structure).

Note: Ensure that the refresher module is present in the Training Structure, as it is required for the refresher to be automatically issued. There is no mechanism to override the automatic rules by adding a training record mapping.

You can also issue refresher learning manually. To learn more, go to Issue refresher learning manually.

Overriding automated refresher rules

  • Automated refresher training can be issued even if the refresher item does not exist in a learner’s Training Structure.

  • This feature is controlled by a company-level toggle, which applies to all automated refresher rules once enabled.

  • To activate this option for your organisation, contact your Mapal Customer Success Manager.

Note: There is no mechanism to override refresher rules by adding a training record mapping.

Create an "Overall time spent in learning" report

Start from: The Flow Learning dashboard.

  • Navigate to Reports from the main menu.

  • Select Overall time spent in learning.

  • Review the table showing the time each learner spent across:

    • Modules

    • External Training

    • Explore Learning items

  • You can use the Search functionality or the Filter to refine your results.

  • Select the Export button to download the report as a CSV file.

Moderate images and attachments on Compliance

Start from: The Compliance overview.

The Attachments section provides a centralised view of all uploaded images added to tasks.

To moderate images and attachments:

  • Navigate to the Central Overview.

  • Locate the Attachments tab. 

  • Use the Filter to refine the results.

  • Filter by Location Group to view attachments for specific business areas.

  • You can Download an attachment directly from the preview.

  • To see a bigger preview and more details, select the image.

  • If you select the task's title, a side panel with the task details will appear. This panel displays:
    • The location where the photo was taken.
    • The user who uploaded it.
    • The task feed, including associated comments for context.

Download all attachments as a batch

  • Navigate to the Attachments tab in the Central Overview.
  • Apply any filters to narrow down your results, if needed.
  • In the top right corner, select the Download button.
  • All attachments currently visible in your filtered view will be downloaded in a compressed .zip file.

Export locations to Excel

Start from: The Compliance overview.

  • Navigate to Chain management > Locations.
  • Here, you can use the Filters to find the specific locations you want to export. The available filters are:
    • Status
    • Groups
    • Category
    • Search

Notes: You can use the Reset filters button to start over the search.A screenshot of a computer<br><br>Description automatically generated

  • Select the XLSX icon at the top right corner of the page.
  • After loading for a few seconds, the icon will change to the word "Download". Select Download to get the file.

A screenshot of a computer<br><br>Description automatically generatedYou will now have an XLSX file with the details of all the filtered locations:

Create processes and tasks within a procedure

Start from: The Compliance dashboard.  

  • Select Tasks > Setup from the main menu. 

 

  • Select the Module where your procedure is located. 

If you haven’t created a procedure in the module yet, see Create a procedure

Create a process within a procedure 

  • Once inside the module, scroll down to Processes and select New Process

 

  • Add the name of the new process on the Label field. 

  • Select Save

 

  • In your newly created process, select Procedures

  • Select the ^ button beside Connected to other processes

  • Check the box of the procedure or procedures you want to link to your new process.  

 

  • Select Save.  

Now the process you created is linked to the procedure.  

 

Assign a process to a location

  • Select Tasks > Setup from the main menu. 

 

  • Select the module where your new process is located.  

  • Select your process

 

  • Select the three dots at the top of the page and press Enable

 

  • Search and select the locations that need the new process. 

  • Select Save

 

Create a task within a procedure 

Tasks can be associated with a procedure at the moment of creation. You can then move them to the specific areas where you want them to be published.  

To create a task associated with a procedure and assign it to an area, see Create a task and move it to the relevant area

View your new process or task on a location 

View tasks 

  • Select Choose location from the main menu. 

 

  • Select the area where you assigned the task on the Daily Schedule and locate the task. 

  

View processes 

  • Select My location > Processes from the main menu. 

 

  • See your new process active. 

 

  • Select the process to see which procedures and tasks that are connected to it. 

Add a business group to a user

Start from: The Compliance dashboard.  

  • Select People > Users from the main menu. 

 

  • Find the central user you want to add groups to and select Edit.   

 

  • Select Locations in the left-hand menu. Now you will see all the options to add different groups on a user.   

  • Toggle on the group or groups you want to add.   

 

  • Select Save

Notes: The user needs to log out and in to be able to see the new locations.