Mapal One Release - 16.04.2026

Features & Enhancements

Big and bold additions to the product.
New functionality that changes what you can do.

Goals – Flexible Goals Editing & Progress
Mapal One will allow Employees to edit flexible goals while tracking progress. Employees will be able to update objectives, tasks, and progress at the same time, without restrictions.
Flexible goals will not require locking or sign-off, allowing Employees to continuously refine their goals throughout the process.

Why this matters
Currently, some goals may become restricted once progress tracking begins, making it harder for Employees to update or refine their objectives. Flexible goals will remove these limitations and provide a more adaptable experience.
Key benefits:

Continuous editing: Employees will be able to update goals at any time.
Immediate progress tracking: Progress can be tracked without additional steps.
No restrictions: Locking and sign-off will not apply to flexible goals.
Simpler experience: Goals can be refined and updated in one place.

Evaluations – Add Comments to Self-Assessment Scores
Mapal One will allow Employees to add a comment when completing self-assessment scores within the Evaluations section. A text field will be available alongside scoring options, enabling Employees to explain the reasoning behind their selected score.
The comment will be saved as part of the evaluation and will be visible to Managers during review.

Why this matters
Currently, Employees can provide scores but cannot explain the reasoning behind them. This can make it difficult for Managers to fully understand the context of a self-assessment. Adding comments will improve the quality of feedback and support more meaningful evaluation discussions.
Key benefits:

Better context: Employees will be able to explain the reasoning behind their scores.
More informed reviews: Managers will have clearer insight when reviewing evaluations.
Improved feedback quality: Evaluations will include both scores and supporting comments
Consistent experience: Comments will be displayed alongside scores during review.

Behaviour summary:

A text field will be added below scoring options in the self-assessment section.
The field will be available for relevant question types (such as single choice and satisfaction questions).
Employees will be able to enter comments up to a defined character limit.
Comments will be saved as part of the evaluation response.
Managers will be able to view comments alongside scores during review.
Once submitted, comments will be viewable in read-only format.
The existing scoring logic and evaluation workflow will remain unchanged.

Golden Nuggets

Small changes, big impact.
Quick wins inspired directly by your feedback.

Explore Learning – Role-Based Content on Dashboard

Mapal One will filter Explore Learning items on the Dashboard based on the Employee’s job role, ensuring that displayed content is relevant to their responsibilities.

The same filtering logic already used within the Explore Learning section will now be applied to Dashboard content for a more consistent experience.

Why this matters
Currently, learning content on the Dashboard may not reflect an Employee’s role, even though filtering is applied within the Explore Learning section. This inconsistency can reduce relevance and create confusion.

Key benefits

More relevant content: Employees will see learning aligned to their job role.
Consistent experience: Dashboard content will match the Explore Learning section.
Improved engagement: Relevant suggestions will encourage more interaction with learning.
Cleaner Dashboard: If no relevant learning is available, the section will not be shown

Improvements

Refinements that make things smoother and better.
Performance, usability and quality upgrades.

iOS – Location Permission Messaging Update

Mapal One will include a clear message explaining why location access may be requested on iOS devices. This ensures the app meets Apple’s requirements for transparency when accessing device features.

Why this matters
Apple requires apps to clearly explain why certain permissions, such as location access, may be requested. Without this message, future app updates may be rejected, even if location services are not actively used. This is required for our expansion into LATAM.

Key benefits

Compliance with Apple requirements: Ensures future app updates can be submitted without issues.
Improved transparency: Employees will see a clear explanation if location access is requested.
No impact to functionality: This change does not affect how the app works.

Bug Fixes

Issues we have resolved.
Fixes to improve stability and reliability.

External Links – Image Cropping Issue

Fixed an issue where images selected and cropped in Flow for External Links were being further cropped when displayed in Mapal One.

Images will now display exactly as configured, without additional cropping.

Login – Repeated Sync Error Messages

Fixed an issue where error messages related to Flow or Engagement sync were repeatedly displayed to Employees, eventually causing the session to time out.

The error will now display once, allowing the Employee to continue using Mapal One where access is available.

** Please Note: These features were released on the 16/04/2026. Availability on iOS may take up to 24 hours due to Apple’s review process.

Flow Learning Release - 16.04.2026

Improvements

Flexible Goals

We have introduced Flexible Goals, allowing organisations to choose whether goals must be signed off and locked before progress tracking begins.

A new “Sign off” toggle is now available within Goal templates:

When enabled, goals must be signed off and are locked before progress tracking begins (current behaviour).

When disabled, progress tracking can begin immediately and objectives and tasks remain editable throughout the goal lifecycle.

Why this Matters

Previously, goals had to be signed off and locked before progress tracking could begin, and once locked, objectives and tasks could not be edited. This made it difficult to refine goals as priorities evolved.

Flexible Goals allow organisations to choose a more adaptable approach where goals can continue to evolve while progress is being tracked.

Key Benefits

Flexible goal editing: Learners and managers can update objectives and tasks throughout the goal lifecycle.
Configurable goal behaviour: Organisations can choose whether goals require sign-off and locking before progress tracking begins.
Collaborative goal management: Goals can be refined over time as work evolves.
Protected completed work: Objectives or tasks marked as 100% complete cannot be edited or deleted.

Training Calendar – Read-only access for Training Managers

We have introduced a new read-only permission for Training Managers within the Training Calendar.

Users with this permission can view training sessions without being able to create, edit, or delete them.

Only sessions marked as “Include in read only” will be visible, and access will respect existing branch visibility rules. This means users will only see sessions relevant to the branches they have access to.

Why this Matters

Some organisations require visibility of scheduled training without granting permission to manage calendar activity. This update allows oversight of upcoming sessions while maintaining control over who can make changes.

Key Benefits

Controlled calendar access: Users can view training sessions without being able to modify them.
Targeted session visibility: Read-only users will only see sessions marked as “Include in read only.”
Branch-aware viewing: The calendar view will respect existing branch visibility rules, ensuring users only see sessions relevant to the branches they have access to.

Insights – Configurable weekly email day

We have introduced the ability to configure which day of the week the Insights email is sent for each company.

The email is triggered in the morning of the selected day, allowing delivery to align with each organisation’s operational review cycle.

This setting is managed by Mapal and is not available directly within the platform. To update the delivery day, please contact your representative.

Why this Matters

Organisations review performance data at different points in the week. Configurable delivery ensures Insights emails arrive at the most relevant time.

Key Benefits

Company-level configuration: The delivery day for Insights emails can be set individually for each company.
Better alignment with operations: Insights can be delivered on the day that best fits each company’s reporting or review cycle.
No change to existing behaviour: The default delivery day will remain Tuesday unless updated.

Collections – Archived Noticeboard items removed

Archived Noticeboard items are now fully removed from Collections.

When a Noticeboard item is archived, it is no longer included in Collection templates or learner Collections.

Why this Matters

Previously, archived Noticeboard items could remain in Collections, affecting item counts and preventing completion.

Key Benefits

Accurate Collection counts: Archived items are excluded from totals.
No blocked completions: Learners can complete Collections without archived items interfering.
Consistent behaviour: Archived items are removed from templates and learner assignments.

Bug fixes

Noticeboard Due Date Application for Newly Added Job Titles | We fixed an issue where due dates were not applied when a job title was added to an existing Noticeboard item, ensuring learners associated with newly added job titles now receive the correct due date.
Learner Reactivation After Transfer with Future End Date | We resolved an issue where learners could remain inactive after a transfer if a future employment end date existed, ensuring learner profiles now correctly reflect their active status.

Studio

Turn Videos into Interactive Learning Experiences

Video Simulation is now available, making it possible to transform videos into fully interactive training experiences. Simply upload or link to a video, and Mapal Studio will generate a simulation-style module automatically.

This is ideal for process training, system walkthroughs, and onboarding content that would typically take significant time to build manually.

Why this Matters

Interactive video simulations help bring content to life, making it easier for learners to engage with and retain key information.

Key Benefits

Convert existing videos into interactive learning experiences
Reduce time spent building simulations manually
Improve learner engagement and knowledge retention
Ideal for onboarding, compliance, and operational training

Custom Agent Skills (Recipes)

It’s now possible to personalise how content is generated by creating Custom Agent Skills. These allow commonly used prompts, tone preferences, and content structures to be saved and reused automatically.

Once set up, Mapal Studio will apply these preferences whenever new content is generated.

Why this Matters

Consistency in tone and structure is key when creating learning at scale. Custom Skills help standardise content while reducing repetitive input.

Key Benefits

Save and reuse preferred prompts and content styles
Ensure consistency across all learning materials
Reduce the need to repeat instructions each time
Align content with your organisation’s standards

Flow Learning Release - 26.03.2026

Improvements

Job Title Filtering for Challenges

A new Job Title filter has been added to Challenge configuration, allowing Challenges to be targeted to specific job titles.

When one or more job titles are selected, only learners with matching job titles will be able to see and access the Challenge.

This works alongside existing filters such as brand and availability dates.

Why this Matters

Challenges can now be aligned more closely to relevant roles, helping ensure learners are presented with content that is appropriate to them. This supports a more tailored and engaging learning experience.

Key Benefits

Targeted visibility: Challenges are displayed only to learners with relevant job titles.
Improved relevance: Learners are presented with content aligned to their role.
Flexible configuration: Job Title filtering works alongside existing brand and date settings.

Improved Collection Behaviour for Brand-Filtered Challenges

We now ensure that when a Challenge becomes unavailable due to brand filter updates, it is removed from learner Collections and no longer impacts completion.

Why this Matters

Previously, Challenges that became unavailable due to brand changes were hidden from learners but still counted towards Collection completion.

This could result in learners being unable to complete a Collection due to items they could no longer access.

Key Benefits

Accurate Collection structure: Item counts now reflect only accessible Challenges.
Reliable completion logic: Hidden Challenges no longer count towards Collection completion.
Unblocked completion: Learners can complete Collections without being held up by inaccessible Challenges.

SCORM Modules – Restricted assignment controls

We now support marking SCORM modules as Restricted, along with new permissions to control who can assign them.

Restricted modules can only be assigned by users with the appropriate permission and are hidden from other users in Assign Learning.

Why this Matters

Some SCORM modules are subject to licensing or usage limits and require controlled distribution.

Previously, all modules could be assigned by any user with access, making it difficult to manage restricted or paid content appropriately.

Key Benefits

Controlled distribution: Restricted modules can only be assigned by authorised users.
Improved governance: Licensed content is managed more securely.
Clear visibility rules: Restricted modules are hidden from users without permission in Assign Learning.

Reporting Levels – OS category group updates

We now ensure that when category group names are updated in OS, the corresponding reporting level names in Flow are updated automatically.

Why this Matters

Previously, updates to category group names in OS were not reflected in Flow, resulting in inconsistencies between platforms.

Reporting is now aligned across systems, supporting clearer data interpretation.

Key Benefits

Consistent naming: Reporting level names remain aligned between OS and Flow.
Improved clarity: Reporting reflects the latest category group structure.
Reduced manual effort: No need to manage or reconcile naming differences across systems.

Emails – Improved French localisation

We now ensure that attendance statuses and date formats are displayed correctly in French across system emails.

Attendance types such as booked and cancelled are now translated where applicable, and dates no longer include English suffixes.

Why this Matters

Previously, some emails included untranslated attendance statuses or English date formatting.

This update ensures a more consistent and fully localised experience for French users.

Key Benefits

Improved localisation: Attendance statuses are displayed in the correct language.
Consistent formatting: Dates are presented without English suffixes.
Enhanced clarity: Emails reflect a fully localised experience.

Bug fixes

Module Reissue Due Date Handling | We fixed an issue where reissuing a completed module could overwrite or remove due dates on previous allocations, resulting in incorrect historical data in learner profiles and reports.
Goals Section Visibility for Account Managers | We fixed an issue where the Goals section was not visible under Learning & Development for Account Managers, preventing access despite being configurable in settings.

Mapal One Release - 26.03.2026

Features & Enhancements

Big and bold additions to the product.
New functionality that changes what you can do.

Flow / Engagement – Explore Learning – Share Learning Items via Chat

Employees can now share learning content from Explore Learning directly through Chat. A Share icon will appear on learning item tiles, enabling Employees to quickly recommend useful training to colleagues. When selecting the Share icon, Employees will be able to choose recipients and send the learning item through Chat with a link to access the content.

Why this matters
Employees often discover valuable training within Explore Learning but have no simple way to recommend it to colleagues. Adding sharing will make learning more collaborative and encourage knowledge sharing across teams.

Key benefits

Easier knowledge sharing: Employees will be able to recommend learning content directly to colleagues.
Seamless experience: Learning items will be shared through the existing Chat experience.
Flexible sharing options: Employees will be able to share with up to five individual colleagues or one chat group.
Editable message: The shared message will include a default message that Employees can edit before sending.

Behaviour summary

A Share icon will appear on learning item tiles within Explore Learning.
Selecting the icon will open a chat sharing panel to choose recipients.
Employees will be able to share with up to five individual colleagues or chats.
The shared message will include:
- the learning item title
- a link to open the learning content
Sharing will only work for Employees who have access to both Explore Learning and Chat.

Engagement – Priority Messages

Mapal One now can show a Priority Messages, allowing Employees to receive and view urgent communications directly within the app. These messages will appear immediately on screen to ensure important updates are not missed.

Priority Messages will be used for time-sensitive information, such as operational changes, urgent notices, or important business updates.

Why this matters
Businesses occasionally need to communicate urgent information to Employees quickly. Important updates can be missed or delayed. Priority Messages will provide a clear and immediate way to notify Employees about critical updates.

Key benefits

Immediate visibility: Priority Messages will appear instantly to ensure urgent updates are seen.
Clear urgency: Visual styling will indicate that the message requires attention.
Simple acknowledgement: Employees will be able to acknowledge the message with a single action.
Improved communication: Businesses will have a reliable way to communicate important updates to Employees.

Behaviour summary

Priority Messages will be delivered through a notification.
When the notification is received, a pop-up message will appear immediately on the page the Employee is currently viewing or via a push notification which when clicked will navigate to the feed.
The message will include visual indicators to highlight urgency.
Employees will have one available action: Acknowledge.
Selecting Acknowledge will close the message and allow the Employee to continue using the app.
Once acknowledged, the acknowledgement will be recorded within the Engagement system.
The priority message is configured in Engagement.

Engagement – Improve Visibility of Surveys and Polls

Mapal One has enhanced how Surveys and Polls are displayed across the platform to ensure Employees can easily discover and respond to Polls.

Polls will become more visible in several key areas of the experience. When a Poll is assigned to an Employee, it will appear in the “Required by You” section and the main Dashboard carousel, helping Employees quickly identify items that require their response. Within the Surveys and Polls page, both content types will also be displayed more evenly so Employees can immediately see available Surveys and Polls without needing to scroll or switch sections.

Why this matters

Polls are already available in Mapal One, but their visibility was limited. Employees may not always realise that new Polls are available, which can reduce participation and engagement. By surfacing Polls in key areas of the Dashboard and improving how Surveys and Polls appear within the Engagement page, Employees will more easily discover items that require their attention.

Key benefits

Improved visibility: Polls will appear in the “Required by You” section and the Dashboard carousel
Faster participation: Employees will immediately see when a Poll requires their response.
Increased engagement: Improved discoverability will help drive higher participation.

Golden Nuggets

Small changes, big impact.
Quick wins inspired directly by your feedback.

Workforce – View Current and Future Holiday Preferences

Employees will now be able to view both current and future Holiday Preferences within the Shift & Absences ? Preferences section. This improvement will make it easier for Employees to understand what preferences they have submitted and when those preferences apply.

Holiday Preferences will also be displayed using a clearer layout aligned with the Assigned tab design, helping Employees quickly recognise the relevant week and year.

Why this matters
Previously, Holiday Preferences only display entries for the current holiday year. This means Employees cannot see preferences that have already been submitted for future holiday periods, which can create uncertainty about whether their requests were recorded.

By showing both current and future preferences in a clearer format, Employees will have better visibility of their holiday planning.

Key benefits

Improved visibility: Employees will be able to view both current and future Holiday Preferences.
Clearer structure: Preferences will be organised by week and year for easier understanding.
Greater confidence: Employees will be able to confirm that their future holiday preferences have been recorded.
Consistent experience: The layout will align with the design used in the Assigned tab.

Improvements

Refinements that make things smoother and better.
Performance, usability and quality upgrades.

Engagement – Anonymous Evaluations Visibility

Mapal One will clearly indicate when an evaluation is anonymous within the Evaluations section, helping Employees understand whether their feedback will be shared anonymously.

Why this matters
Currently, there is no clear indication when an evaluation is anonymous, which can create uncertainty for Employees when submitting feedback.

Key benefits

Clear visibility: Employees will easily see when an evaluation is anonymous.
Increased confidence: Employees will better understand how their feedback is shared.
Improved transparency: Evaluation types will be clearly communicated.

Flow Learning Release - 12.03.2026

New Features

AI Knowledge Check creation

AI-powered Knowledge Check creation can now be enabled for customers with AI and Knowledge Checks enabled.

When creating a new Knowledge Check, users can choose to build questions manually or generate them using AI. After providing a prompt and selecting the desired question types, AI generates a structured set of questions that can be reviewed and edited before publishing.

The AI will create:

Knowledge Check categories
Questions within each category
Appropriate question types
Correct answers for each question

Generated content can be fully edited, and users can regenerate the appraisal if they wish to start again.

Why this Matters

Creating Knowledge Checks manually can take time, particularly when building multiple questions across different topics. AI Assisted Knowledge Check Creation speeds up the process by generating an initial set of questions from a simple prompt, while still allowing users to refine and customise the final content.

Key Benefits

Faster Knowledge Check creation: Generate a complete draft Knowledge Check from a simple prompt.
Automatic question and answer generation: AI creates questions, suggested answer options, and identifies the correct answers based on the prompt.
Full control retained: Questions and answers can be edited, removed, or regenerated before publishing.

Improvements

Knowledge Checks – Completed Dates

The Completed Date is now available for Knowledge Checks and is visible across key learner and management pages.

What’s changed

The Completed Date is now displayed in:

Knowledge Checks Management page
Learner Profile > Knowledge Checks
Knowledge Check Learner Summary Report, including in the exported CSV

Why this Matters

Previously, there was no visible Completed Date for Knowledge Checks, making it difficult to confirm when a Knowledge Check had been completed. The addition of this field provides clearer tracking and improves overall transparency of completion data.

Key Benefits

Clear completion tracking: Each Knowledge Check now displays a visible Completed Date.
Greater transparency: Completion data is consistently surfaced across learner, management and reporting views.
Efficient review: The Completed Date column is sortable for easier analysis.

Workbook answers report

A new Workbook answers report is now available, allowing users to download a CSV export of learner responses and workbook progress data for external analysis.

Why this Matters

Previously, there was no way to extract detailed Workbook answer data from Flow MS. This made it time-consuming for users to analyse learner responses, track progress or carry out deeper reporting. The new report provides direct access to structured Workbook answer data in a format suitable for further analysis.

Key Benefits

Detailed answer visibility: Access to learner responses across all Workbook question types in a single export.
Improved reporting capability: Enables deeper analysis of Workbook performance and learner progress outside Flow MS.
Structured data export: One row per learner response, making the file easy to manipulate and report on.

Collections – Handling of unpublished Explore Learning items

When an Explore Learning item is unpublished, it is now fully removed from Collections and no longer impacts learner progress.

Why this Matters

Previously, unpublished Explore Learning items were removed from Collection templates but remained in Collections already assigned to learners.

This could result in blank content appearing in Mapal One and learners being unable to complete a Collection due to inactive items.

Key Benefits

Accurate Collection structure: Item counts now reflect only active content.
Improved learner experience: Learners no longer see blank or inactive items.
Unblocked completion: Collections can now be completed without being held up by unpublished content.

SSO – Permitted email domain configuration

The ability to define permitted email domains has been introduced as part of an operator’s SSO configuration.

Why this Matters

Previously, there was no mechanism to restrict SSO identifier validation by email domain. This meant operators could not control which email domains were accepted as valid identifiers during the SSO process.

Permitted domain configuration allows tighter control over authentication rules at operator level.

Key Benefits

Improved access control: Operators can restrict SSO access to approved email domains.
Enhanced security configuration: Greater flexibility in defining authentication rules per operator.
Operator-level control: Domain rules can be configured individually for each SSO setup.

Bug fixes

Duplicate News Item Notifications | We fixed an issue where duplicate notification emails could be sent for a single published News Item.
Noticeboard Items Assigned to Inactive Learners | We fixed an issue where Noticeboard items and related email notifications could be triggered for inactive learners when their job title was updated.
Additional Learning Favourites Access Handling | We fixed an issue where Additional Learning favourites remained visible even after a learner lost access due to branding or jurisdiction changes.

Flow Learning Release - 26.02.2026

New Features

AI Appraisal Creation

AI-powered Appraisal creation is now live for customers with AI and Appraisals enabled.

When creating a new Appraisal, users can choose to build content manually or generate it using AI. After completing the initial setup (such as appraisal name and sign-off settings), AI can generate a structured appraisal from a prompt.

The AI will create:

Appraisal sections
Questions within each section
Appropriate question types
Suggested answer options for select and multi-select questions

Generated content can be fully edited, and users can regenerate the appraisal if they wish to start again.

Why this Matters

Creating structured appraisals can be time-consuming. AI Appraisal Creation accelerates the process by generating a complete draft based on a simple prompt, while still giving users full control to refine and customise the final content.

Key Benefits

Faster setup: Generate a structured appraisal in seconds from a short prompt.
Complete draft content: Sections, questions and answer options are created automatically.
Full control retained: Edit, refine or regenerate content at any time.

Improvements

Noticeboard – Subcategory order alignment with Mapal One

The configured order of Noticeboard subcategories set in Flow MS is now sent to Mapal One. Subcategories will display in Mapal One in the same order as defined in Flow.

Why this Matters

Flow MS is the configuration source for Noticeboard categories and subcategories. Previously, the configured subcategory order was not passed to Mapal One, meaning the display order in Mapal One did not match the order defined in Flow.

Key Benefits

Aligned configuration and display: Subcategories now appear in Mapal One in the same order as configured in Flow.
Single source of truth: The structure defined in Flow MS is consistently reflected in Mapal One.
Improved platform consistency: Noticeboard organisation is now aligned across both systems.

Goals – Edit due date on assigned Goals

Flow MS users can now update the due date of an assigned Goal directly from the learner profile. The Due Date field is now editable, allowing users to select a new date and save the change.

Why this Matters

Goal deadlines may need to be adjusted due to operational changes, learner availability, or revised expectations. Previously, assigned Goal due dates could not be amended once set. This enhancement allows due dates to be amended without additional administration.

Key Benefits

Flexible deadline management: Due dates on assigned Goals can be updated when required.
Improved administrative control: Managers and administrators can amend deadlines directly within the learner profile.
Streamlined workflow: Changes can be made quickly using a built-in date picker.

Noticeboard – Library visibility for items assigned via Collections

Noticeboard items that are included within a Collection will now appear in the Mapal One Library once the learner has read them. The item will continue to appear within its Collection and will also become accessible as a standalone Noticeboard item in the Library.

If the same Noticeboard item is included in multiple assigned Collections, it will appear in the Library once it has been read in any one of them.

Why this Matters

Noticeboard content can be assigned directly or as part of a Collection. This update ensures that, once read, Noticeboard items are accessible in a consistent way within the Mapal One Library, regardless of how they were assigned.

Key Benefits

Improved content accessibility: Read Noticeboard items are available in the Library even when assigned via Collections.
Consistent learner experience: Noticeboard content behaves the same way once read, whether assigned directly or through a Collection.
Reduced duplication impact: Items included in multiple Collections only need to be read once to appear in the Library.

Bug fixes

Some job titles not visible when selecting all branches for Noticeboard audience | Affected job titles now appear correctly when all branches are selected.
Print Sitting report formatting issues causing overlapping content | Print Sitting reports now display correctly without overlapping text, ensuring all information is clearly visible.
‘Show in recommended’ toggle not updating correctly on Noticeboard items | The toggle now saves and updates correctly when enabled or disabled on Noticeboard items.

Mapal One Release - 26.02.2026

Features & Enhancements

Big and bold additions to the product.
New functionality that changes what you can do.

Engagement – Introducing Polls

Mapal One is pleased to introduce Polls as a new content type within Engagement. Polls will allow Employees to respond to a single-question vote designed to gather quick feedback or sentiment. Employees will be able to select one option from a list of answers and submit their vote.

The main menu and tab label have been updated from “Surveys” to “Surveys & Polls”, and content is grouped clearly under expandable sections for Surveys and Polls. Each section includes a total counter and support collapsible viewing for easier navigation.

Poll tiles will display a default Poll image or a configured image, include the number of days remaining, and show a clear status such as “Vote now” or “Voted.”

Please note, in our next release we will include Polls on the ‘Required by you’ and main ‘carousel’.

Why this matters
Currently, Employees rely on Surveys for all feedback, even when a quick, single-question vote would be more appropriate. Introducing Polls will make it easier to gather fast feedback, increase participation, and provide a lighter-weight alternative to full Surveys.

Key benefits

Faster feedback collection: Employees will be able to respond to simple, single-question votes quickly.
Transparent participation status: Tiles will clearly show whether an Employee has voted or still needs to respond.
Optional results visibility: Where enabled, Employees will be able to view Poll results after voting, with totals displayed.
Simple voting experience: Employees will select one answer only, and once submitted, responses cannot be changed.

Behaviour Summary (covered within the experience)

Employees will select one answer only.
If an Employee selects Cancel, the Poll will close and no vote will be recorded.
If results viewing is enabled:
- After voting, Employees will see the results screen with totals.
- Results will remain viewable and update where applicable.
The Poll tile will remain visible until the Poll end date and will display “Voted” once completed.

Flow - Noticeboard – Correct Subcategory Order

Mapal One now displays Noticeboard subcategories in the correct ascending order, based on how they are configured in Flow. The order shown in Mapal One will now match the configuration set in Flow and will remain consistent across sessions and browsers.

Why this matters
Noticeboard subcategories did not always appear in the expected order. For companies with three or more subcategories, the display order can appear reversed, creating inconsistency between the configured structure and what Employees see in Mapal One. This can cause confusion and reduce trust in the content layout.

Key benefits

Consistent presentation: Subcategories will appear in the correct ascending order as configured.
Alignment with configuration: The display in Mapal One will match the structure set in Flow.
Reliable experience: The order will remain consistent across different browsers and sessions.
Improved clarity: Employees will see Noticeboard content presented in a logical and predictable way.

Workforce – Improved Holiday & Absence Display

Mapal One now displays holidays using the specific absence name instead of a general group name. Holidays and absences are shown consistently as tiles within the Schedule view, rather than as blocked-off days.

Long absence names are also displayed more clearly within Schedule and Shift & Absences tiles. Where names are lengthy, the text is neatly truncated to ensure the layout remains clean and readable, without overlapping or breaking the design.

Why this matters
Previously, holidays were shown using a general group label, which could make it unclear what type of absence had been recorded. In addition, long absence names could overflow within tiles, making the schedule appear cluttered or broken. These improvements ensure Employees can clearly understand their schedule at a glance.

Key benefits

Clearer absence information: Holidays now display the correct absence name.
Consistent schedule view: Holidays and absences appear as structured tiles within the Schedule view.
Improved readability: Long absence names are displayed neatly without disrupting the layout.
Better mobile experience: Shift & Absences tiles remain clean and easy to understand.

General update – Updated “What’s New” Link

Mapal One now directs the “What’s New” link to the new Knowledge Base page for release information. Employees selecting “What’s New” will be taken to the updated location where the latest Mapal One release updates are published.

Why this matters
Previously, the “What’s New” link directed Employees to an outdated release page. This could cause confusion and meant Employees were not always viewing the most recent or relevant information. Updating the link ensures release information is accurate and easy to access.

Key benefits

Accurate release information: Employees are now directed to the correct Knowledge Base page.
Reduced confusion: The outdated release page is no longer used.
Improved transparency: The latest Mapal One updates are easier to find and review.
Better self-service: Employees can quickly access up-to-date release notes in one central location.

iOS Platform Update Requirement

Mapal One has been updated to meet Apple’s iOS 26 technical requirements for submitting updates to the App Store. Apple requires applications to be built using a supported development version, and our current version will no longer meet this requirement after the upcoming deadline.

Why this matters
If this update is not completed before 1 April 2026, we will not be able to submit new releases, bug fixes, or urgent updates to the App Store. This would create a risk to ongoing product support and maintenance.

Key benefits

Continued App Store submissions: We will be able to release new features and updates without disruption.
Ongoing product support: Bug fixes and critical updates can continue to be delivered.
Compliance with Apple requirements: The application will meet Apple’s latest platform standards.

Flow Learning Release - 12.02.2026

Improvements

Competences – learner comments on self-ratings

Learner comments added during self-ratings are now available in Mapal One and surfaced in Flow MS. Managers and training admins can view written context alongside learner self-assessments wherever learner self-ratings are shown, including the Competence Summary report and the Learner Profile.

Why this Matters

Learner self-ratings often benefit from additional context. Making learner comments visible helps managers and admins better understand the reasoning behind a self-assessment and supports more meaningful review conversations.

Key Benefits

Richer review context: Learner self-ratings are now accompanied by optional comments.
Improved visibility: Learner comments are visible in both reporting and individual learner profiles.
Clear separation of perspectives: Learner comments remain clearly distinguished from manager ratings.

OS user status synchronisation improvements

User activation and deactivation handling from OS has been improved in Flow, ensuring user status is reflected accurately and consistently across all relevant OS events.

Why this Matters

User status can be triggered by different OS events. Aligning Flow’s behaviour with these events ensures user status remains accurate and avoids unintended deactivation.

Key Benefits

More reliable syncing: User activation and deactivation are now handled consistently.
Clear source of truth: For OS-source companies, user status is driven directly by OS.
Reduced unintended deactivation: Users are no longer deactivated in Flow solely due to trainee leaver status when OS remains active.

OS permission profile synchronisation

Permission profiles in Flow now accurately reflect the permissions configured on the corresponding OS User Profiles for OS-source companies. OS-controlled permissions are read directly from OS and applied in Flow.

Why this Matters

For OS-source companies, permissions are managed in OS but surfaced in Flow. Aligning these ensures permissions are represented accurately and consistently across systems.

Key Benefits

Consistent permission representation: Permission profiles in Flow reflect OS configuration.
Clear source of truth: OS remains authoritative for OS-controlled permissions.
Accurate user access: User permissions are applied and updated automatically.

Bug fixes

Managers unable to edit learners despite “Can Maintain Learners?” permission | Managers can now edit learner profiles correctly when the “Can Maintain Learners?” permission is enabled.
Appraisal draft responses visibility | Draft appraisal responses are now visible to learners and managers when draft visibility settings are enabled.