Review key metrics in Compliance

Start from: The Compliance overview.

Select Reports from the main menu.

The Report Page is designed exclusively for central users, offering insights and summaries through various tiles. Many of these metrics are also available on the central overview page. Below is an overview of the tiles and their functionalities:

Compliance Score

Displays the compliance score for the selected period (default: past 30 days).
Locations with the lowest scores are listed at the top in descending order.
Select Open to view a detailed breakdown of compliance data by location. Includes filtering options by location groups.

Open Deviations

Shows the total number of open deviations.
This tile is informative only and does not include drill-down functionality.

Note: For deeper insights, refer to the Deviations tile on the central overview page.

Most Open Deviations

Highlights locations with the highest number of open deviations.
Select Open to access detailed data, including filtering by location groups.

Note: Additional insights can also be found in the Deviations tile on the central overview page.

Recently Completed Forms

Provides an overview of recently completed forms across all locations.
Select Open to access detailed data, including filtering by location groups.

Waste Management

If your company uses the Waste Module, this section provides key metrics for the selected period, including:
- Grams per Guest (g/guest): Average waste per guest.
- Total Waste: The overall amount of waste generated.
- Total Number of Guests: The total guest count.
If you select the Open button, the screen provides a detailed breakdown, including:
- Waste details by location, number of portions, and adjustments.
- Average waste per guest and per portion.
- Cost equivalent and CO2 equivalent for total waste.

Select See More to get additional insights into compliance scores for each module at every location.

An overview of Analytics

Key features

Single source of truth: Consolidate critical data into a customisable, user-friendly dashboard.
Real-time data insights: Process live data to identify pain points and make swift decisions.
Multi-site operations: Drill down into data across sites, regions, or the entire business and save scenarios for future reference.
Mobile optimisation: Access data from any device, perfect for on-the-go managers.
Customisable dashboards: Create and save tailored scenarios, comparisons, and rankings.
KPI tracking: Monitor and update key performance indicators in real-time.

Benefits

Accurate reporting: Customised reports, charts, and graphics for faster decision-making.
Key metrics insights: Track KPIs to leverage opportunities and avoid pitfalls.
Competitive edge: Benchmark performance against competitors.
Data quality: Clean and accurate data for reliable business insights.
Operational efficiency: Speed up decision-making and improve processes.
Growth patterns: Identify trends to enhance profit margins.

Next steps

Analytics by Mapal OS is essential for hospitality businesses aiming to optimise operations and make data-driven decisions. Its comprehensive features ensure efficient management and improved performance.

For more, visit our Getting started category, or select from the articles below.

View the Flow Learning compliance report

Start from: The Flow Learning Dashboard.

Select Reports from the main menu.

Select Compliance Overview from the list of reports.

You will now be able to view your Compliance data as a chart. Use the Group By dropdown to customise the view.

Saving filter presets

Select Filter to configure the data to be shown in the report, such as learner statuses, dates, regions, departments, etc. You can adjust the report as desired.

Once you have adjusted the filters, you can save the configuration by selecting the Save preset button OR moving to the Preset Filters tab.

Once in the Preset Filters tab, enter a name for the preset in the text field and select the checkmark ? to save it.

You can delete the presets later if they are no longer needed. To do this, select the Delete button next to the saved preset.

Exporting the compliance report

Select the Export icon and choose from the following export options:

Export Data to CSV
Export Chart to CSV
Export Chart to PDF
Export Chart to JPEG

Once the export is initiated, the CSV file is downloaded to your local device.

The three "Export Chart to..." options show the overview data, while the "Export Data to CSV" option details the progress of every learner (depending on how you've set up the report).

View your evaluations dashboard

Start From: The Mapal One dashboard.

Select Career > Evaluations from the main menu.

The Career page appears with the evaluations Dashboard.

Each card on the dashboard has the title of an evaluation and corresponds to the aggregate feedback received for a specific evaluation. These cards represent the cumulative feedback received (percentage) for that particular evaluation, providing users with a quick snapshot of performance trends and areas for improvement.

Additionally, users can discern the evaluation period associated with each card, allowing for better contextualization of the feedback data.

Export Analytics data

Start from: The Analytics module.

All data analysis modules in Analytics allow users to export data that can be displayed on the screen according to the settings you have made.

To this end:

Select the module for which you want to display the data; for example, in this case, we will use Sales.

Notes: Most Analytics modules are informative and allow you to Export the data displayed on screen. However, the Reports, Sales Budgets, Financial Statements, Configuration, and Interfaces modules are different and do not have this option.

Set up the screen accordingly or select a previously created Scenario to display the data.

Select the Export button.

In the Export drop-down window, select the Excel (.XLS) or .CSV (comma separated values) format.

You will now have the data you have parameterized in the Analytics screen downloaded in the format you have selected.

Understand the Mapal One dashboard

Start from: the Mapal One main dashboard.

Upon signing in, you’ll see the Mapal One dashboard which includes the following sections: Required by you, Recommended for you, Feed and Explore learning. You can also interact with your colleagues via the Chat function and give them Recognitions. Below is an overview of each of these sections.

Required by you: this section shows all the learning items that have been assigned to you and have a due date. This means they have been set as mandatory by your managers.

Recommended for you: here you can find al the learning items assigned to you that do not have a due date, and therefore are not mandatory. These are curated according to your job role and duties.

Feed: here you can see a snapshot of your company’s feed, showing some of the most recent posts. Your company may post things like new starters announcements or company news. You can like, dislike and comment on these posts by using the buttons below each post.

Explore learning: this section shows all learning items that are available to you; these can range from short videos and external links to online modules.

Search function: use the search button (select the magnifying glass) to search for people in your company to give them Recognitions, Chat with them or View their profile. Select the three dots next to their name to carry out either of these actions.

Chat function: use the chat button to send messages to your colleagues or start a new conversation. The chat function allows you to react to messages using emojis, flag them as inappropriate, if necessary, send emojis and attach documents.

View your team's labor compliance

Start from: The Workforce module.

Select Scheduling > Scheduler 2.0 from the main menu.

Parameterize the scheduler to be able to access the main grid.

To make the parameterization, see Access the scheduler.

There are two ways to view labor compliance using the scheduler:

Collectively

Select the Detailed Information button.

Select the Labour Compliance option from the drop-down menu.

In the Labour Compliance screen you will be able to see the information of:
- Paid time
- The difference between accrued fixed hours and worked fixed hours
- The difference, if any, between accrued variable hours and worked variable hours
- The possible deficit (less fixed hours worked than accrued) or excess (more fixed and variable hours worked than accrued).

The information displayed on the screen can be filtered by employee type and employee, and can also be exported to Excel or CSV.

Individually

In the main grid, place the cursor on an employee's name and right-click.

Select Labour Compliance from the drop-down menu.

In the employee's Labour Compliance screen you will see the same information as shown in the collective one, only for the single employee you have selected.

The information displayed on the screen can be exported to Excel or CSV.

Understand the insights email

Note: this is a new feature that can be enabled for companies. If you’d like to receive insights emails, please get in touch with the Mapal Support team or your Customer Success Manager.

What you'll find in the email

The email has four sections:

An overview of compliance for your platform (this is the same as the data on your Flow dashboard).
A snapshot of the Compliance leaderboard for the entire company, so you can compare how your specific area or branch is doing.
The number of learners that have logged in.
The percentage of logins compared with the 7 days prior.

Select See more on any of the sections to be taken directly to that specific report in Flow.

Other useful information

If you have this feature enabled, every training and account manager in the company will receive the insights email.

The email is sent out every Tuesday from 10 AM GMT +00:00, although you may receive yours slightly later, depending on your position in the queue.

Please note that the email is currently only available in English.

View specific day information on the scheduler

Start from: The Workforce module.

Select Scheduling > Scheduler 2.0 from the main menu.

Parameterize the scheduler to be able to access the main grid.

To make the parameterization, see Access the scheduler.
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Once in the grid, locate the day's header, which provides important information by showing small representative icons.
Select the header to open a pop-up window where you can check the following information in three different tabs:
- General DataHere you can see all the details of the shift, such as its current status, the center's opening hours and operating hours. The tool is also connected to a weather forecast service that informs you about the weather forecast for the location of the business unit in question.

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StatusYou will be able to see the status of the shifts for each day and center. If you access the tab, you can even see the history of the different status the shifts have gone through during the day and the work center.

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CommentsFrom the day's information window, users who can enter and schedule shifts for that center can leave comments for that day. These comments are recorded as if they were a conversation.

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Create a sales budget

Navigate to Configuration > Budgets.

Select the Budgets ? button.

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Enter the name of the budget.
Select the + button to create it.

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Once created, find the new budget in the table and flip the switch in the row of each role to enable the roles that will have access to it.
Permission levels include:
- View – Users can access budget details but cannot make changes.
- Close – Users can lock budgets once finalized.

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Edit and rename budgets

Select the Budgets ? button.
Locate the existing budget and select Edit.
Rename the budget and press Accept.

Delete budgets

Select the Budgets ? button.
Locate the existing budget and select Delete.
Select Delete again in the confirmation window.