Use Easilys in multilingual mode

Start from: The Easilys menu.

Prerequisite: A technical action is required to activate multilingual mode in your environment. If you would like to use this mode and it has not yet been activated, please contact the support team.

Principle

In multilingual mode, users can translate certain data into the different working languages defined in Easilys, particularly into the language associated with their user profile.

For example, the name of the same recipe may vary depending on the user’s language:

For a user whose language is English: Creamy Chicken with Mushrooms
For a user whose language is Spanish: Pollo a la crema con champiñones
For a user whose language is French: Poulet à la crème et aux champignons

This multilingual option does not apply to the translation of interface elements (menus, buttons, etc.). Those translations are managed directly by our team and cannot be modified by users.

When the multilingual option is activated

When multilingual mode is enabled in your environment:

Multilingual fields can be identified by a translation icon.

If the icon’s indicator is green, it means the field already has translations in all the active languages of your environment.
Data is displayed in your own language (the one defined in your profile) if a translation exists. If not, it appears in grey using the default system language.
If you have permission to edit a field, and that field is multilingual, you can enter or update translations in all available languages in your environment.

Entering or editing translations

Click the translation icon next to the field.
Enter or modify the desired translations.
Click Validate or Save, depending on the case.

Example

The following example shows the entry field for the name of an industrial product. The user’s language is English, but the data has not yet been translated. It therefore appears in the server’s language — in this case, French.

Note that the name appears greyed out, indicating that it has not yet been translated into English.

The user can then click the small translation button:

A panel appears showing which parts are already translated and which are not.

Non-exhaustive list of multilingual fields

Subject	Translatable Field
Ingredient	Ingredient name
	Ingredient family name
	Ingredient production unit name
Industrial Product	Industrial product name
	Industrial product composition
	Country / place of origin name
	Label name
	Allergen name
	Industrial product family name
	Industrial product range name
	Industrial product category name
	Industrial product quality name
	Industrial product storage zone name
Supplier Product	Supplier product name
Recipe	Recipe name
	Commercial recipe name
	Recipe category name
	Recipe steps name
	Production workshop name
	Transformation type name
Menu	Menu name
	Meal component name
	Service name
	Segment name
	Texture name
	Diet name
	Guest name
Other	Analytical group name
	Smart Selection rule name
	Smart Grammage name

Review user logins to Mapal OS

Start from: The Mapal OS Configuration module.

Navigate to User Management > User Logins.

The User Logins screen shows you a grid with five columns: name, email, profile, last logged in, and type.

On this screen, you can also find a series of features:

Search: Use the search button to find users by name or email.

Filter: You can filter by period (from, to) and by user profile.

Export to CSV: You can export all the data visible on the grid to a CSV file.

Counter: Placed in the header, it shows the number of user logins.

Required, recommended, and completed learning items

Start from: The Mapal One dashboard.

Learning Items

Learning items in Mapal One are the resources designed to help learners acquire and develop the knowledge and skills needed for their roles.

These items are grouped into categories to ensure easy navigation and prioritisation: Required, Recommended, and Completed. Learners can access these categories to track their progress and focus on what’s most relevant to their development.

Required Learning

Required Learning includes all the items directly assigned to you by your company or manager. These are mandatory resources designed to meet the needs of your role and ensure compliance with organisational standards.

Select Learning > Required by You from the main menu.

The screen will display the learning items in this category and a Filter.

Use the Filter to find specific items based on their names, statuses, types, or due dates.

Recommended Learning

Recommended Learning contains additional resources suggested for you. These are optional items that provide opportunities for skill enhancement, allowing you to explore topics based on your interests or aspirations.

Select Learning > Recommended for You from the main menu.

The screen will display the learning items in this category and a Filter.

Use the Filter to find specific items based on their names, statuses, types, or due dates.

Completed Learning

Completed Learning helps you keep track of everything you’ve accomplished. This section is useful for revisiting previously completed resources for review or reference.

Select Learning > Completed learning from the main menu.

The screen will display the learning items in this category and a Filter.

Use the Filter to find specific items based on their names, statuses, types, or due dates.

Add a business group to a user

Start from: The Compliance dashboard.

Select People > Users from the main menu.

Find the central user you want to add groups to and select Edit.

Select Locations in the left-hand menu. Now you will see all the options to add different groups on a user.

Toggle on the group or groups you want to add.

Select Save.

Notes: The user needs to log out and in to be able to see the new locations.

Activate a process on a group

Start from: The Compliance dashboard.

Select Tasks > Setup from the main menu.

Select the specific module.

Scroll down to Processes and select the specific process.

Once inside the process, select the three dots button in the top right corner.

Select Enable.

Search and select all the respective groups you want to add the process to.

Select Save.

The process will be now assigned to all the groups selected.

Download your certificates

Start from: The Mapal One dashboard.

Select Library > Certificates from the main menu.

The Certificates module shows you all the available certificates for you.
Select the specific tile of the certificate you want to download.

A PDF file will open, and you will now be able to download this file to your device.

Save and load scenarios in Analytics

Start from: The Analytics module.

Select a module of your choice from the main menu. In this case, we will use Sales.

Save Scenario

Select Parameters and arrange the data accordingly.

To learn more about the Sales module settings, see Filter and navigate Sales data.

Notes: Each data analysis module in Analytics has different parameters to be configured.

Select Filter by Business Unit and choose all the business units for which you want to view the data.

Select Scenarios.

Type a name for the new scenario in the text box and select Add +.

Your new scenario will now be part of the list of existing scenarios.

Load scenario

Select a module of your choice from the main menu. In this case, we will use Sales.

Select Scenarios.

Select the scenario you want to display from the list.

You will now see the scenario you have selected displayed on the screen.

Notifications in Engagement

Recognitions

Someone has sent you a recognition.
Someone has sent a recognition to a co-worker.
You have recognitions to give (quota for the month).
You have recognitions to give (days remaining).

News

You have been added to a news channel.
Someone has reacted to your post like/dislike.
Someone has commented on a post you created.
A new news post has been posted for a channel you are in.

Agile feedback

Someone has sent you agile feedback (evaluation).
You have agile feedback to give (days remaining).
When an agile feedback survey is created (to recipient).
Notify if one your team members has been evaluated or self-evaluated (manager only).

Ideas

Someone has reacted to your idea.
Someone has commented on your idea.

Operator name in email subject lines

All automated Engagement emails display the operator name at the beginning of the subject line. This helps recipients quickly recognise where the notification is coming from.

Example:
Mapal Coffee Co – Push Survey

This applies to all notification types, including recognitions, agile feedback, news, and ideas.

Branding

Email notifications also support operator branding within the email body. Organisations can customise the appearance of Engagement emails to reflect their identity, including:

Operator logo
Brand colours
Footer text or styling

These elements are applied consistently across all notification emails to support clarity, professionalism, and brand alignment. Email templates are optimized in formatting and readability to ensure that emails are recognisable, well-structured, and aligned with each organisation’s identity.

Operator-level email notification controls

Administrators have the ability to enable or disable outgoing email notifications at the operator level. This gives organisations more flexibility to manage which notifications are sent by email.

These settings are not configurable by end users. If you need changes to how email notifications are handled for your organization, please contact your Customer Success Manager (CSM) for assistance.

Removing login links from notifications (SSO-only customers)

For organisations that use Single Sign-On (SSO) to access Mapal One, it is possible to remove the standard login links that appear in Engagement email notifications. This option helps prevent confusion for users who log in exclusively via SSO and do not require direct access links.

If your organisation uses SSO and you would like this setting enabled, please contact your Customer Success Manager, who can activate it for your account.

Manage users in Reputation

Start from: The Reputation module.

Manage a user through Mapal OS

For users on Mapal OS, your user accounts should now be managed directly on the Mapal OS dashboard. To learn more, refer to the guide at Manage users in Mapal OS.

Note: If you're unsure whether you're on Mapal OS, please contact your line manager or reach out to Mapal support for assistance.

Manage a user through Reputation

Navigate to Configuration > Users.

To learn how to create a user, see Create users in Reputation.

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When hovering over the user field, an icon appears with the option to Edit.
Select the Edit option.

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The following window allows you to change the user role and assign the different centres to the selected user.

Understand when a balance has not been posted to an employee

Start from: The Workforce module.

See if balances have been posted to the employee

Workforce provides users with a detailed report of balances by worker and balances by unit, so they can get an overview that allows them to verify if balances are set up and accounted for correctly.

To learn how to generate balance reports, see Analyze balances.

Assign balances to an employee

Navigate to Configuration > Labour Quotas.

On the Labour Quotas screen, find the balance you want to assign in the Balances dropdown.

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Select the Contracts button to see a list of all the contracts created and to which of them the balance is associated.
Select the specific contract of the employee to whom you want to assign the balance.
Select Accept to save the selection OR Cancel to discard it.

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