Mapal One Release - 29.10.2026

Summary

This release brings new translations in social and recognition flows, a unified operator switcher with a refreshed mobile menu, survey enhancements, and usability refinements across Shifts & Absences and Time & Attendance. It also includes stability improvements.

Enhancements

Translations – Read posts and recognitions in your language

Colleagues can translate posts, comments, replies, and recognition messages into the language they use in Mapal One, and switch back to the original at any time. Mentions remain intact.

Why this matters

Teams often work across multiple languages. Translation ensures everyone can follow conversations and recognition.

Key benefits

Read posts, comments, replies, and recognitions in your own language.
One-tap translate and one-tap switch back.
Mentions preserved in translations.

Recognitions – Focus on your location

A new "My location" toggle on the recognitions timeline filters the view to recognitions from your location and shows the count.

Why this matters

In larger organisations, it is easier to focus on colleagues you work with day to day.

Key benefits

See recognitions from your own location without extra scrolling.
At-a-glance count for your location.
Easily switch back to the full organisation view.

Navigation – Unified operator switcher and refreshed mobile menu

Mapal One now uses the same operator switcher as other Mapal products on web and mobile. The switcher opens a searchable list and clearly shows the current operator. On mobile, the menu design is updated, with the operator shown at the top and Profile moved into the account menu alongside About, What's New, Knowledge Base, Support, and Log out.

Why this matters

A consistent switcher across Mapal products makes moving between operators faster and more familiar.

Key benefits

One consistent operator switcher across Mapal.
Current operator clearly visible for every colleague.
Searchable operator list for quick switching.
Refreshed mobile menu aligned with the rest of Mapal.

Improvements

Surveys – New 1–5 number rating

Push surveys can include a simple 1–5 number rating question, answered with a single tap.

Why this matters

Creators can now ask for a plain score that is easy to compare over time, alongside the smiley-face rating.

Key benefits

More flexible question types.
Fast, single-tap responses.

Surveys – Smoother from start to finish

If loading or sending answers fails, colleagues see a clear message with a retry action and their answers are preserved. Completed surveys disappear from "Required by you" immediately.

Why this matters

Connectivity issues should not cause lost work, and completed tasks should clear right away.

Key benefits

Clear status messages and retry options.
Answers are kept if sending fails.
Completed surveys are removed immediately.

Shifts & Absences – Preferences moved up

Preferences now appears as the second tab, next to Assigned, making it quicker to reach.

Why this matters

Colleagues adjust preferences frequently; the new position reduces taps.

Key benefits

Faster access with fewer steps.

Time & Attendance – Consistent header

The Time & Attendance page now uses the same header as other main pages. Back navigation and the Chat button behave consistently on mobile.

Why this matters

Consistency across pages improves ease of use and reduces confusion.

Key benefits

Aligned layout and navigation.
Correct Chat button display on mobile.

Golden Nuggets

Feed – Longer comments

Comment length increases to 1,000 characters, up from 250, so full replies fit in one comment.

Recognitions – Fewer taps to give recognition

The plus button on the Recognitions page now opens the Give Recognition form directly.

Career Mapping – Clear 5-star scores

Job role scores display filled and outline stars for quick, at-a-glance understanding.

Stability and fixes

We focused on improving visibility and access handling for Time & Attendance so that it appears only for colleagues who have it enabled.

Note: Availability on iOS may take up to 24 hours due to Apple’s review process and will require updating the app to the latest version.

Mapal Manager Release - 15.10.2026

Summary

This release enhances navigation for multi-company managers, makes Support easier to reach, updates the AI Assistant to the latest shared version, and improves stability on the Home dashboard.

Enhancements

Navigation – Switch company from the menu

Managers who work across more than one company can now switch between them directly from the Mapal Manager menu. After switching, Mapal Manager reloads with the products, permissions and information for the selected company, using the same company switcher used across Mapal products.

Why this matters

Managers can move between companies without signing out and back in, saving time and reducing friction.

Key benefits

One sign-in, many companies: Switch in a couple of clicks.
Always the right view: Products, permissions and data follow the company you pick.
Consistent across Mapal: Uses the same switcher as other Mapal products.

Navigation – Support is now in your account menu

Support is now accessible from the account menu alongside About and Log out. Support opens in a new browser tab to keep your place. What’s New and Knowledge Base also open to their own pages.

Why this matters

Managers often need help quickly. Placing Support in the account menu makes it easy to find and use.

Key benefits

Help in one click: Support sits right next to About and Log out.
Keep your place: Support opens in a new tab.
The right page every time: What’s New and Knowledge Base have dedicated destinations.

AI Assistant – Upgraded to the latest version

The AI Assistant in Mapal Manager has been upgraded to the latest shared version (v6.3.1). It looks and works as before, ensuring a seamless experience.

Why this matters

The upgrade ensures the assistant remains available and reliable without interruption.

Key benefits

Uninterrupted help: The assistant continues to work as expected.
Up to date: Runs the same assistant version as other Mapal products.

Stability and fixes

We focused on improving reliability and consistency in core workflows:

Improved stability on the Home dashboard when switching between Overview and Sales, ensuring tiles display reliably across web and mobile.

Mapal One Release - 15.10.2026

Summary

This release adds a new capability in Flow to include Surveys directly within Collections, alongside several improvements to sign-in experience, menu access to support and legal information, Workforce Library visibility, AI Assistant continuity, and mobile update prompts.

Enhancements

Flow / Engagement – Surveys appear inside Flow Collections

When a Survey is added to a Collection in Flow, it now appears inside that Collection in Mapal One alongside learning content. Colleagues open and complete it in the familiar Surveys & Polls screen, and completing it counts towards the Collection.

Why this matters

Collections can now gather feedback as well as deliver learning in one place, without colleagues needing to search elsewhere.

Key benefits

Everything in one place: Surveys sit within the relevant Collection.
Familiar experience: Uses the existing Surveys & Polls screen.
Progress that adds up: Completion contributes to Collection progress.

Improvements

Signing in – A faster, cleaner start

Signing in is now quicker and tidier. The loading screen remains until Mapal One is fully ready, so colleagues land in a complete app. If Flow is momentarily unavailable, Mapal One opens without waiting.

Why this matters

The first moments after sign-in set the tone. Mapal One now feels ready the instant it appears.

Key benefits

A complete first screen: No half-loaded pages after sign-in.
Reduced waits: One product no longer holds up the rest.
Works everywhere: Applies on web and mobile.

Menu layout – Help and legal information, easier to reach

The Mapal One menu now includes a dedicated Support option on web and mobile. On mobile, colleagues can also access privacy policy and legal terms, including Mapal’s.

Why this matters

Help and information about data use should be simple to find and access.

Key benefits

Support in one tap: Clear access from the menu.
Legal and privacy on mobile: Everyone can read policies from their phone.
More transparency: Mapal’s own terms and privacy policy are included.

Workforce – Library only shows when it contains documents

For customers using Workforce only, the Library now appears in the menu only for colleagues who have documents, and opens those documents directly.

Why this matters

Colleagues avoid empty pages and reach documents faster.

Key benefits

No empty pages: Library appears only when content exists.
Fewer taps: Goes straight to documents.

AI – Assistant upgraded to the latest shared version

The AI Assistant in Mapal One has been upgraded to the latest shared version to ensure uninterrupted operation as its underlying service moves. The assistant looks and behaves exactly as before.

Why this matters

This maintains continuity so colleagues can keep using the assistant without disruption.

Key benefits

Uninterrupted help: Continues working through the service move.
Up to date: Aligned with the shared assistant version used across products.
No retraining: Same look and behaviour.

User experience – A friendly nudge when a new app version is available

When a newer version of the Mapal One mobile app is available, colleagues see a clear, non-blocking prompt. They can update immediately or continue and update later.

Why this matters

Keeping the app up to date ensures the latest improvements reach colleagues sooner, without interrupting work.

Key benefits

Always informed: Clear prompt when an update is ready.
Flexible timing: Update now or later; the app remains usable.

Note: Availability on iOS may take up to 24 hours due to Apple’s review process and will require updating the app to the latest version.

Mapal Manager Release - 24.09.2026

Summary

This release focuses on practical usability improvements across Workforce, Dashboard navigation, and the Mobile app experience. Managers can record overnight absences accurately, navigate Dashboard tiles by product, and receive a polite, non-blocking nudge when a newer mobile app version is available.

Note: Availability on iOS may take up to 24 hours due to Apple’s review process and will require updating the app to the latest version.

Enhancements

Workforce – Overnight absences recognised correctly

Absences for shifts that pass midnight (for example, 20:15–04:00) are now handled correctly. The system respects each site's working day (opening hour to just before the same hour next day), ensuring overnight shifts are understood as part of the day they start.

Why this matters

Managers can record overnight shifts without the system incorrectly blocking the absence.

Key benefits

Working day awareness for past-midnight shifts.
No new fields or steps: uses the same single-date entry screen.

Dashboard – Tabs by product

The home screen tiles are now organised into a tab bar for users with access to multiple products: an Overview tab plus one tab per product (e.g., Sales, Workforce). Tile content and wording remain the same; this is a simple re-grouping for faster navigation. Users with only one product (or none) see the screen as before.

Why this matters

Managers can quickly focus on a single product view without scrolling a long combined page.

Key benefits

Focused view per product via tabs.
Nothing lost: the Overview tab still shows every tile in the same order.

Mobile Platform – Optional update prompt

When a newer app version is available but not required, the app now shows a friendly prompt with "Update now" and "Maybe later." Dismissing it prevents repeat prompts for that version; it will reappear only for a newer version.

Why this matters

Encourages adoption of newer, better-supported versions without interrupting tasks.

Key benefits

Non-blocking nudge that can be dismissed.
Smart re-prompting only when an even newer version is available.

Stability and fixes

We also focused on overall experience and reliability in this release:

Improved reliability when handling overnight shift-related workflows.
Refined Dashboard navigation for multi-product access.
Improved update-notification behavior on the mobile app for a smoother upgrade path.

Mapal One Release - 24.09.2026

Summary

This release expands language coverage, improves content safety in chats and comments, refines mobile navigation label display, and delivers stability updates across key areas.

Enhancements

Hindi and Telugu are now available

Mapal One now supports Hindi and Telugu as full interface languages. When a device is set to Hindi or Telugu, the entire application — menus, buttons and messages — appears in that language, with dates, times, numbers and currency formatted accordingly.

Why this matters

Colleagues who work day-to-day in Hindi or Telugu can use Mapal One in their preferred language.

Key benefits

Two new languages: Hindi and Telugu, alongside existing languages.
Native formatting for dates, times, numbers and currency.
No changes for existing languages and users.

GIF library restricted to general-audience content

The GIF library used in Chat and feed comments now only offers general-audience GIFs for safer, workplace-appropriate communication.

Why this matters

This reduces the chance of colleagues encountering or sending inappropriate GIFs.

Key benefits

Safer by default: search and trending results are limited to general-audience content.
No visible change in how the picker looks or works.

Improvements

Mobile navigation labels no longer get cut off

The bottom navigation bar now allocates a consistent two-line space for each label. Longer labels are shortened with an ellipsis, avoiding text being cut off or icons misaligning.

Why this matters

It resolves a widely seen mobile navigation issue where labels were truncated and icons didn’t line up.

Key benefits

No more cut-off text in navigation labels.
Aligned icons for a consistent look.
Cleaner appearance across the mobile app.

Stability and fixes

We focused on improving reliability and polish across core experiences.

Improved menu loading feedback to better handle slow or missing profile details.
Enhanced reliability when selecting absence types in Workforce (Shifts & Absences).

Note: Availability on iOS may take up to 24 hours due to Apple’s review process and may require updating the app to the latest version.

Mapal One Release - 10.09.2026

Summary

This release introduces clearer holiday preference selection and validation, ensures Sign out is always available from the main menu, and improves the desktop layout for evaluations. We also delivered stability improvements and platform updates to keep the experience reliable and responsive.

Note: Availability on iOS may take up to 24 hours due to Apple’s review process and will require updating the app to the latest version.

Enhancements

Choose the holiday period your preferences apply to

Employees can now select the specific holiday period their preference request applies to. Dates and available days are checked against the selected period before the request is submitted. Holiday Preferences also respects the Workforce setting that controls who can request preferences, preventing ineligible requests up front.

Why this matters

Holiday planning becomes more predictable. Employees see exactly which period they are requesting against and how much allowance is available, reducing avoidable corrections.

Key benefits

Clearer choice: Select the correct holiday period before submitting.
Checked before submitting: Dates and days available are validated against the chosen period.
Stronger alignment: Workforce remains the source of truth for eligibility and limits.

Sign out is always available in the main menu

The desktop main menu now always shows your profile block while the session is active, so Sign out is always within reach — even if profile details have not loaded yet. If your details cannot be retrieved immediately, the menu shows "Unknown employee" with a placeholder avatar and switches to your real details when they load.

Why this matters

Sessions remain under user control. Sign out is consistently available, and the menu degrades gracefully instead of appearing broken.

Key benefits

Always reachable: Sign out no longer depends on profile data loading.
Clearer fallback: A placeholder and label replace a blank entry.
Self-correcting: Real details appear as soon as they load.

Improvements

Stability and fixes

We made targeted fixes to improve reliability and clarity in day-to-day workflows.

Improved action button layout and tap targets in holiday preference details to reduce the chance of selecting the wrong action.

Behind the scenes

We made platform and service improvements to keep Mapal One secure, performant, and future-ready.

Framework update to the latest supported version to ensure ongoing performance and compatibility.
Introduced a dedicated, cached settings service to improve performance and resilience of Workforce settings checks, starting with clock-in settings.

Mapal Manager Release - 01.09.2026

Summary

This release introduces Employee Sentiment as a dedicated analysis area in Mapal Manager, giving managers a clear view of how teams are feeling directly from the dashboard. It also includes a platform update to keep our Android app compliant with upcoming Google Play requirements.

Please note: Availability on iOS may take up to 24 hours due to Apple’s review process and will require updating the app to the latest version.

Enhancements

Employee Sentiment now lives in Mapal Manager

Employee Sentiment is now a full analysis area accessible from the Mapal Manager dashboard, making it easier to understand how teams are feeling across locations.

Why this matters

Understanding how people are feeling is a strong early signal for managers. Bringing this insight into Mapal Manager puts it alongside everything else managers check during a shift.

What you get

A live dashboard tile showing the latest Entry versus Exit position at a glance, with tap-through for details.
Entry vs Exit comparisons by Score, Number of Answers, and Participation.
eNPS trends for promoters, passives, and detractors across locations.
Valuations by Score, Participation, and Answers to understand both results and response distribution.
Shared filters throughout — parameters, Group By, and Scenarios work consistently across views, with your selections visible at all times.

Key benefits

One place to check how your teams are feeling.
A live summary on the dashboard, not just another menu link.
Three complementary perspectives: start vs end of shift, advocacy, and response spread.
Familiar mobile reporting layout aligned with Sales Analytics for an easy learning curve.
Access follows the permissions you already have set up.

Improvements

Android target API level 36

The Android app now targets API level 36 to meet Google Play requirements effective 31 August 2026. This keeps Mapal Manager updates publishable without affecting day-to-day use for managers.

** Please note: Availability on iOS may take up to 24 hours due to Apple’s review process and will require the app to be updated to the latest version.

Mapal One Release - 27.08.2026

Summary

This release introduces new media support, clearer user flows, and experience refinements across Mapal One. It also includes stability improvements and foundational updates to keep the app reliable and compliant.

Enhancements

YouTube Shorts support across video fields

You can now paste a YouTube Shorts link into any Mapal One video field and it will embed and play like a standard YouTube video.

Why this matters

Short, vertical video is increasingly common. Shorts links now work seamlessly, ensuring training and engagement content reaches frontline teams without extra steps.

Key benefits

Shorts links are recognised automatically.
Short-form training and engagement content is easy to share.
Standard YouTube and Vimeo links continue to work as before.

Priority messages: Acknowledge and View

Priority message pop-ups now include a second option: Acknowledge and View. Acknowledge alone still closes the message and keeps you in place.

Why this matters

Critical messages often appear mid-task. You can now either stay focused or open the full publication immediately.

Key benefits

Open the full publication in one step from the pop-up.
Mid-task and training journeys remain uninterrupted unless you choose to view.
Consistent behaviour on mobile and desktop.

External Training launch guidance on mobile

When opening an online module on a mobile phone, a short message now appears above the launch button explaining that the browser may be blocking the training from opening, and how to change that setting.

Why this matters

Online training opens in a new tab, which some mobile browsers silently block. Clear, in-context guidance helps users resolve this themselves.

Key benefits

Employees can self-resolve in seconds.
Fewer onboarding-day support tickets.
Clear instructions exactly where they are needed.

Employee Sentiment follows Workforce configuration

Employee Sentiment questions shown during clock-in and clock-out now use the rating logic configured in Workforce for each question.

Why this matters

This alignment ensures the sentiment experience matches how it was set up, improving trust in collected responses.

Key benefits

Questions behave according to Workforce configuration.
More accurate and reliable sentiment data.
Consistent across clock-in and clock-out.

Recognition labels fully translated

Recognition labels on the profile header and in the give-recognition pop-up now localise correctly in all supported languages.

Why this matters

Consistent translation across the Recognition journey maintains a polished, professional experience.

Key benefits

Consistent language across Recognition screens.
No changes to how recognition works.
Existing English wording remains the same where applicable.

Stability and fixes

Aligned holiday preference rules in Shifts and Absences with Workforce configuration for consistent behaviour.
Improved mobile display stability for recipe content on iPhone.
Foundational refinements to maintain compatibility with shared components and to ensure ongoing app store compliance.

Availability on iOS may take up to 24 hours due to Apple’s review process and will require updating the app to the latest version.

Mapal One Release - 16.07.2026

Summary

This release adds Engagement custom labels for clearer, organisation-aligned terminology, and refines French translations across Workforce areas to improve clarity and consistency.

Note: These features were released on 16.07.2026. Availability on iOS may take up to 24 hours due to Apple’s review process and requires updating the app to the latest version.

Enhancements

Engagement Custom Labels

Mapal One now supports Engagement custom labels, helping organisations apply their agreed terminology more consistently across key Engagement areas such as navigation and recognitions.

Why this matters

When system wording matches the language an organisation already uses, it becomes easier for people to understand information and move through the product with confidence.

Key benefits

More consistent terminology across Engagement areas.
Clearer navigation and labels for employees.
A more familiar and intuitive experience.

Improvements

French Translation Corrections

We improved French translations across Workforce areas in Mapal One to make wording clearer and more consistent.

Why this matters

Clear and accurate language helps employees understand actions, labels, and information more easily, creating a smoother day-to-day experience.

Key benefits

Clearer French wording across Workforce areas.
Better consistency throughout the experience.
Improved usability for French-speaking employees.

Mapal Manager Release - 11.06.2026

Bug Fixes

Issues we have resolved.
Fixes to improve stability and reliability.

Workforce – Unit Visibility

We improved how Units are displayed across Mapal Manager. Managers will now see a more complete and consistent view of their Units across Staff on Shift, Absences, and Rotas.

Why this matters
Having a consistent view of all Units helps Managers access the right teams and information more easily, improving visibility across key workforce areas.

** Please Note: These features were released on the 11.06.2026. Availability on iOS may take up to 24 hours due to Apple’s review process and will require the app to be updated to the latest version.