- Choose the levels you want the new administrator to be able to manage.
- Selecciona Próximo.
- Enter the full dirección de correo electrónico with which the user is registered in Mapal OS and Engagement.
- Selecciona el botón Filtrar button to display the user that corresponds to that email address.
- Decide if you want an automatic email to be sent to the user indicating that they have just been registered as an administrator, the access link, and the permissions they should have. When this administrator accesses the panel, they will only be able to see the information related to those permissions.
- Selecciona Agregar administrador to finish the process.
Observaciones: Admins are created in Engagement when the user is given a user profile with Engagement admin enabled. The user is automatically added as an admin with access to the relevant Business Units based on their Mapal OS setup.
Check existing administrators
- Selecciona el botón Ajustes pestaña en el menú del lado izquierdo.
- Selecciona See Admins.
- In this screen, you can see details such as:
- Dirección de correo electrónico
- Date added
- Nombre
- Niveles
- Last access
- Puedes utilizar el Buscar button at the top of the page to find specific names or emails.
Edit or delete administrator permissions
- Select the 3 dots in the Comportamiento column to edit or delete administrator permissions.
- Selecciona Edit permissions to choose which functionalities they should be able to manage within the panel. The following options are available:
- Comunicación - access to publications, news channels and forums
- Can post across entire company - administrators with restricted access can post across the entire organisation
- Push Surveys
- Suggestions box
- Reconocimiento - access to analysis and employee rankings
- Opiniones de los clientes
- Retroalimentación ágil
- Ajustes
- Charlar - setting up and moderating group chat
- Selecciona Ahorrar para guardar los cambios.
Administrator permissions and Mapal One chat
When your managers have been set up with administrator permissions within Engagement, this will also impact the chat actions they can take on Mapal One.
In Mapal One, administrators can perform functions such as adding o removing new members, changing group icons, y renaming groups.
