{"id":11253,"date":"2025-08-08T17:48:06","date_gmt":"2025-08-08T15:48:06","guid":{"rendered":"https:\/\/help.mapal-os.com\/optimizar-la-vista-del-planificador-de-turnos-usando-los-kpis-de-empleados\/"},"modified":"2026-01-26T12:12:52","modified_gmt":"2026-01-26T11:12:52","slug":"optimizar-la-vista-del-planificador-de-turnos-usando-los-kpis-de-empleados","status":"publish","type":"post","link":"https:\/\/help.mapal-os.com\/es\/workforce-es\/turnos\/turnos-20\/optimizar-la-vista-del-planificador-de-turnos-usando-los-kpis-de-empleados\/","title":{"rendered":"Optimizar la vista del planificador de turnos usando los KPIs de empleados"},"content":{"rendered":"\n\n<p class=\"wp-block-paragraph\"><strong>Empieza desde:<\/strong> El m\u00f3dulo Workforce.<\/p>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Selecciona <strong>Planificador &gt; Planificador 2.0<\/strong>\u00a0en el men\u00fa principal.<\/li>\n<\/ul>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"478\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-480-1024x478.png\" alt=\"\" class=\"wp-image-10240\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-480-1024x478.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-480-300x140.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-480-768x359.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-480-1536x717.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-480.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Parametriza<\/strong> el planificador para poder acceder a la cuadr\u00edcula principal. <\/li>\n<\/ul>\n\n\n\n\n\n\n<p class=\"wp-block-paragraph\">Para realizar la parametrizaci\u00f3n, ver<strong> <a href=\"https:\/\/mapalcustomerselfservice.powerappsportals.com\/es-es\/knowledgebase\/article\/KA-01524\" rel=\"noreferrer noopener\" target=\"_blank\">Acceder al planificador de turnos<\/a><\/strong>.<\/p>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"506\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-481-1024x506.png\" alt=\"\" class=\"wp-image-10241\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-481-1024x506.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-481-300x148.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-481-768x379.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-481-1536x758.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-481.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Una vez veas la cuadr\u00edcula del planificador, selecciona el bot\u00f3n <strong>Contadores<\/strong>, ubicado en el encabezado de la columna de empleados. <\/li>\n<\/ul>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"575\" height=\"251\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-482.png\" alt=\"\" class=\"wp-image-10242\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-482.png 575w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-482-300x131.png 300w\" sizes=\"auto, (max-width: 575px) 100vw, 575px\" \/><\/figure>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>En la ventana emergente de Contadores, podr\u00e1s configurar hasta dos KPIs. Selecciona <strong>el campo <\/strong>para desplegar el listado de KPIs, donde podr\u00e1s encontras una variedad de indicadores en las \u00e1reas de: \n\n<ul class=\"wp-block-list\">\n\n<li>Alertas <\/li>\n\n\n\n\n\n\n<li>D\u00edas Trabajados <\/li>\n\n\n\n\n\n\n<li>Incidencias de Absentismo <\/li>\n\n\n\n\n\n\n<li>Solicitudes de Turno<\/li>\n\n\n\n\n\n\n<li>Tiempo Trabajado <\/li>\n\n\n\n\n\n\n<li>Turnos<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Selecciona de la lista <strong>el KPI<\/strong> que deseas mostrar en la cuadr\u00edcula. <\/li>\n<\/ul>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"673\" height=\"849\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-483.png\" alt=\"\" class=\"wp-image-10244\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-483.png 673w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-483-238x300.png 238w\" sizes=\"auto, (max-width: 673px) 100vw, 673px\" \/><\/figure>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Selecciona <strong>Aceptar<\/strong> para guardar la selecci\u00f3n de KPIs <strong>O Cancelar<\/strong> para descartarla. <\/li>\n<\/ul>\n\n\n\n\n\n\n<p class=\"wp-block-paragraph\">Una vez hayas guardado la selecci\u00f3n de KPIs, podr\u00e1s visualizar los contadores en el extremo derecho de las casillas de los empleados.<\/p>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"371\" height=\"281\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-484.png\" alt=\"\" class=\"wp-image-10245\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-484.png 371w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-484-300x227.png 300w\" sizes=\"auto, (max-width: 371px) 100vw, 371px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Workforce permite a los gerentes y encargados de los centros de trabajo optimizar la vista del planificador de turnos utilizando los KPIs de los empleados, de manera que puedan mejorar la planificaci\u00f3n de turnos basada en m\u00e9tricas de rendimiento.<\/p>\n","protected":false},"author":251210541,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[132901],"tags":[],"class_list":["post-11253","post","type-post","status-publish","format-standard","hentry","category-turnos-20"],"acf":{"article_type":"default","post_id":"KA-01892","post_url_text":"Dashboard > Scheduling > Scheduler 2.0 > Counters","post_url":"\/labor-shiftscheduling","info_box":{"title":"","info":""},"post_video":"","import_category":"","overview_item":null,"troubleshoot_case":null},"_links":{"self":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts\/11253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/users\/251210541"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/comments?post=11253"}],"version-history":[{"count":0,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts\/11253\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/media?parent=11253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/categories?post=11253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/tags?post=11253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}