{"id":13447,"date":"2025-01-16T14:13:41","date_gmt":"2025-01-16T13:13:41","guid":{"rendered":"https:\/\/help.mapal-os.com\/?p=13447"},"modified":"2026-07-14T05:31:44","modified_gmt":"2026-07-14T03:31:44","slug":"restablecer-la-contraseaa-de-una-cuenta-de-usuario","status":"publish","type":"post","link":"https:\/\/help.mapal-os.com\/es\/easilys-es\/empezando-4\/restablecer-la-contraseaa-de-una-cuenta-de-usuario\/","title":{"rendered":"Restablecer la contrase\u00f1a de una cuenta de usuario"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Resetear una contrase\u00f1a en Mapal OS<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para los usuarios de Mapal OS, ahora tu cuenta deber\u00eda gestionarse desde el cuadro de mando de Mapal OS. Puedes obtener m\u00e1s informaci\u00f3n en&nbsp;<a href=\"https:\/\/mapalcustomerselfservice.powerappsportals.com\/en-us\/knowledgebase\/article\/KA-01109\">Acceder a Mapal OS (como manager)<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Observaciones<\/strong>: si no tienes claro si deber\u00edas de utilizar Mapal OS, ponte en contacto con tu responsable o con el servicio de atenci\u00f3n al cliente de Mapal.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Resetear la contrase\u00f1a de la cuenta desde la Configuraci\u00f3n del centro de Easilys<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Empieza desde<\/strong>: el men\u00fa principal de Easilys.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selecciona el icono de la <strong>c\u00e1mara peque\u00f1a o tu avatar<\/strong> <strong>&gt; Configuraci\u00f3n del centro<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.15.15-p.-m-1024x536.png\" alt=\"\" class=\"wp-image-22157\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.15.15-p.-m-1024x536.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.15.15-p.-m-300x157.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.15.15-p.-m-768x402.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.15.15-p.-m.png 1092w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Se te redirigir\u00e1 directamente a la pesta\u00f1a Informaci\u00f3n de la configuraci\u00f3n del sitio.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selecciona la pesta\u00f1a <strong>Usuarios<\/strong>.<\/li>\n\n\n\n<li>Selecciona el l\u00e1piz naranja junto a la cuenta de Usuario para la que quieres Resetear la contrase\u00f1a.<br>La ventana <strong>Modificar un usuario<\/strong> aparece en la pantalla.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"188\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.16.32-p.-m-1024x188.png\" alt=\"\" class=\"wp-image-22158\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.16.32-p.-m-1024x188.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.16.32-p.-m-300x55.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.16.32-p.-m-768x141.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.16.32-p.-m-1536x282.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.16.32-p.-m-2048x376.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.16.32-p.-m-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selecciona <strong>Desbloquear y reiniciar la contrase\u00f1a<\/strong>.<br>La ventana <strong>Reiniciar la contrase\u00f1a<\/strong> aparece en la pantalla.<\/li>\n\n\n\n<li>Selecciona <strong>Actualizar<\/strong>. La ventana <strong>Nueva contrase\u00f1a<\/strong> aparece en la pantalla.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"504\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.17.43-p.-m-1024x504.png\" alt=\"\" class=\"wp-image-22159\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.17.43-p.-m-1024x504.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.17.43-p.-m-300x148.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.17.43-p.-m-768x378.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.17.43-p.-m-1536x756.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.17.43-p.-m.png 1852w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Observa la contrase\u00f1a temporal generada autom\u00e1ticamente por Easilys. Una vez tomes nota, selecciona <strong>Cerrar.<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"505\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.18.33-p.-m-1-1024x505.png\" alt=\"\" class=\"wp-image-22180\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.18.33-p.-m-1-1024x505.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.18.33-p.-m-1-300x148.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.18.33-p.-m-1-768x379.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.18.33-p.-m-1-1536x757.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2026-07-13-a-las-10.18.33-p.-m-1.png 1834w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selecciona <strong>Actualizar<\/strong> para que la nueva contrase\u00f1a generada tenga efecto.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Como responsable de restaurante, quieres resetear la contrase\u00f1a de la cuenta de un Usuario para mantener la seguridad y ayudar a los miembros del equipo que tengan problemas de acceso a su cuenta. Esta gu\u00eda te ayudar\u00e1 a completar este proceso.<\/p>\n","protected":false},"author":251210541,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[132612,133045],"tags":[],"class_list":["post-13447","post","type-post","status-publish","format-standard","hentry","category-empezando-4","category-parametros-del-sitio"],"acf":{"article_type":"default","post_id":"","post_url_text":"","post_url":"","info_box":{"title":"","info":""},"post_video":"","import_category":"","overview_item":null,"troubleshoot_case":null},"_links":{"self":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts\/13447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/users\/251210541"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/comments?post=13447"}],"version-history":[{"count":2,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts\/13447\/revisions"}],"predecessor-version":[{"id":22182,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts\/13447\/revisions\/22182"}],"wp:attachment":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/media?parent=13447"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/categories?post=13447"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/tags?post=13447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}