{"id":13758,"date":"2025-08-15T17:41:07","date_gmt":"2025-08-15T15:41:07","guid":{"rendered":"https:\/\/help.mapal-os.com\/fr\/?p=13758"},"modified":"2026-02-09T17:53:35","modified_gmt":"2026-02-09T16:53:35","slug":"rastrear-el-estado-de-tus-pedidos","status":"publish","type":"post","link":"https:\/\/help.mapal-os.com\/es\/easilys-es\/pedidos-de-proveedores\/seguimiento-de-pedidos\/rastrear-el-estado-de-tus-pedidos\/","title":{"rendered":"Rastrear el estado de tus pedidos"},"content":{"rendered":"\n\n<p class=\"wp-block-paragraph\"><strong>Start from: <\/strong>The Easilys menu.<\/p>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Select <strong>supplier orders<\/strong> <strong>&gt; track orders<\/strong>.<\/li>\n<\/ul>\n\n\n\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> You have filters, a search bar, and a <strong>reports<\/strong> button at the top right, allowing you to generate documents to check the status of orders.<\/p>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"295\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-201-1024x295.png\" alt=\"\" class=\"wp-image-9918\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-201-1024x295.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-201-300x86.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-201-768x221.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-201-1536x442.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-201.png 1833w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Select an <strong>order<\/strong> to display its <strong>details<\/strong> and access the tracking of sending by email or fax, as well as options such as duplicating the order or printing the order form.<\/li>\n<\/ul>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"396\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-202-1024x396.png\" alt=\"\" class=\"wp-image-9919\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-202-1024x396.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-202-300x116.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-202-768x297.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-202-1536x594.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-202.png 1819w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Order statuses in detail<\/h2>\n\n\n\n\n\n\n<p class=\"wp-block-paragraph\">Order statuses indicate the <strong>progress<\/strong> of each order.<\/p>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>\u201cNot sent\u201d: <\/strong>The order is still in the order basket on the <strong>supplier orders<\/strong> screen.<\/li>\n\n\n\n\n\n\n<li><strong>\u201cPending\u201d: <\/strong>The order is no longer in the order basket on the \u201csupplier orders\u201d screen. It is pending sending. Sending may take a few seconds or several minutes. You can consider there is an issue with sending if the order has been pending for more than 30 minutes. For more information, see the article <a href=\"https:\/\/mapalcustomerselfservice.powerappsportals.com\/fr-fr\/knowledgebase\/article\/KA-01504\">Why does an order remain in \u201cPending\u201d status?<\/a><\/li>\n\n\n\n\n\n\n<li><strong>\u201cSent\u201d: <\/strong>The order has been sent. The attached receipt is ready in the \u201creceptions\u201d screen.<\/li>\n\n\n\n\n\n\n<li><strong>\u201cReceived\u201d: <\/strong>The order has been received. The receipt has been validated in the \u201creceptions\u201d screen.<\/li>\n\n\n\n\n\n\n<li><strong>\u201cRefused\u201d: <\/strong>This status is only used in the case of sending by EDI. The sending did not work.<\/li>\n\n\n\n\n\n\n<li><strong>\u201cError\u201d: <\/strong>The order could not be sent. You can try to resend it when it is in error. For more information, see the article <a href=\"https:\/\/mapalcustomerselfservice.powerappsportals.com\/fr-fr\/knowledgebase\/article\/KA-01727\">Manage an order in \u201cError\u201d status<\/a>.<\/li>\n\n\n\n\n\n\n<li><strong>\u201cCancelled\u201d:<\/strong> The receipt that was linked to the sent order has been manually deleted.<\/li>\n<\/ul>\n\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Order creation modes in detail<\/h2>\n\n\n\n\n\n\n<p class=\"wp-block-paragraph\">You can filter the orders displayed on the screen, in the list, according to their creation mode. Note that each creation mode is represented by a different icon.<\/p>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>\u201cItems\u201d: <\/strong>The order was created manually from the \u201csupplier orders\u201d screen.<\/li>\n\n\n\n\n\n\n<li><strong>\u201cNeeds\u201d: <\/strong>The order was generated automatically from the \u201corder preparation\u201d screen.<\/li>\n\n\n\n\n\n\n<li><strong>\u201cDuplication\u201d:<\/strong> The order comes from duplicating another order.<\/li>\n\n\n\n\n\n\n<li><strong>\u201cTemplates\u201d: <\/strong>The order comes from using an order template.<\/li>\n\n\n\n\n\n\n<li><strong>\u201cStock\u201d: <\/strong>The order is linked to a stock transfer.<\/li>\n<\/ul>\n\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Bulk send control<\/h2>\n\n\n\n\n\n\n<p class=\"wp-block-paragraph\">When selecting multiple orders to send at once, the system checks if any order in the batch requires <strong>external validation<\/strong> (for example, orders that must go through a manager or specific workflow).<\/p>\n\n\n\n\n\n\n<p class=\"wp-block-paragraph\">If even one order requires validation, the <strong>bulk send option will be disabled<\/strong>. Those orders must first be validated individually before they can be sent. This ensures that external validations cannot be bypassed by sending in bulk.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La pantalla de seguimiento de pedidos te permite hacer el monitoreo del estado de tus pedidos. Esto significa que puedes ver r\u00e1pidamente el progreso de cada pedido. Esta tambi\u00e9n es la pantalla donde puedes comprobar que el env\u00edo por correo electr\u00f3nico, fax o EDI se haya recibido.<\/p>\n","protected":false},"author":251210541,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[132921],"tags":[],"class_list":["post-13758","post","type-post","status-publish","format-standard","hentry","category-seguimiento-de-pedidos"],"acf":{"article_type":"default","post_id":"","post_url_text":"","post_url":"","info_box":{"title":"","info":""},"post_video":"","import_category":"","overview_item":null,"troubleshoot_case":null},"_links":{"self":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts\/13758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/users\/251210541"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/comments?post=13758"}],"version-history":[{"count":0,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts\/13758\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/media?parent=13758"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/categories?post=13758"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/tags?post=13758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}