{"id":16457,"date":"2026-02-27T22:14:31","date_gmt":"2026-02-27T21:14:31","guid":{"rendered":"https:\/\/help.mapal-os.com\/?p=16457"},"modified":"2026-05-27T01:15:07","modified_gmt":"2026-05-26T23:15:07","slug":"crear-una-nueva-solicitud-de-turno-abierto","status":"publish","type":"post","link":"https:\/\/help.mapal-os.com\/es\/manager-es\/solicitudes-de-ausencia-manager\/crear-una-nueva-solicitud-de-turno-abierto\/","title":{"rendered":"Crear una nueva solicitud de turno abierto"},"content":{"rendered":"\n<p><strong>Empieza desde:<\/strong> El panel de Mapal Manager.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accede a <strong>Shift Finder<\/strong>.<\/li>\n\n\n\n<li>Selecciona el bot\u00f3n de acci\u00f3n flotante (<strong>...<\/strong>).<\/li>\n\n\n\n<li>Selecciona <strong>Nueva solicitud<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"526\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.13.40-p.-m-1-1024x526.png\" alt=\"\" class=\"wp-image-16437\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.13.40-p.-m-1-1024x526.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.13.40-p.-m-1-300x154.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.13.40-p.-m-1-768x394.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.13.40-p.-m-1-1536x789.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.13.40-p.-m-1-2048x1051.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.13.40-p.-m-1-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Completar el formulario de solicitud<\/h2>\n\n\n\n<p>Rellena los siguientes campos obligatorios:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Unidad de negocio<\/strong><\/li>\n\n\n\n<li><strong>D\u00eda laboral<\/strong><\/li>\n\n\n\n<li><strong>Hora de inicio<\/strong><\/li>\n\n\n\n<li><strong>Hora de fin<\/strong><\/li>\n\n\n\n<li><strong>Puesto de trabajo<\/strong><\/li>\n\n\n\n<li><strong>Filtro de candidatos<\/strong><\/li>\n\n\n\n<li><strong>Expiraci\u00f3n<\/strong><\/li>\n\n\n\n<li><strong>Notas o motivo<\/strong> (cuando est\u00e9 disponible)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"525\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.14.54-p.-m-1024x525.png\" alt=\"\" class=\"wp-image-16438\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.14.54-p.-m-1024x525.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.14.54-p.-m-300x154.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.14.54-p.-m-768x393.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.14.54-p.-m-1536x787.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.14.54-p.-m-2048x1049.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.14.54-p.-m-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selecciona <strong>Siguiente<\/strong> para pasar a la selecci\u00f3n de candidatos.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"528\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.15.59-p.-m-1024x528.png\" alt=\"\" class=\"wp-image-16440\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.15.59-p.-m-1024x528.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.15.59-p.-m-300x155.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.15.59-p.-m-768x396.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.15.59-p.-m-1536x792.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.15.59-p.-m-2048x1056.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.15.59-p.-m-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selecciona <strong>uno o varios<\/strong> candidatos preferidos para esta solicitud. Activa <strong>Seleccionar todo<\/strong> para que la solicitud est\u00e9 disponible para todos. La pantalla muestra el n\u00famero de candidatos seleccionados frente al total de candidatos disponibles.<\/li>\n\n\n\n<li>Selecciona <strong>Siguiente<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"525\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.16.31-p.-m-1024x525.png\" alt=\"\" class=\"wp-image-16442\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.16.31-p.-m-1024x525.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.16.31-p.-m-300x154.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.16.31-p.-m-768x393.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.16.31-p.-m-1536x787.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.16.31-p.-m-2048x1049.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.16.31-p.-m-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Revisa el <strong>Resumen<\/strong> de la solicitud y comprueba si necesita cambios.<\/li>\n\n\n\n<li>Si la solicitud es correcta, selecciona <strong>Guardar<\/strong> para registrarla.<\/li>\n<\/ul>\n\n\n\n<p>Se muestra un mensaje de confirmaci\u00f3n y la nueva solicitud aparece en la lista de <strong>Shift Finder<\/strong> con el estado <strong>Pendiente<\/strong>.<\/p>\n\n\n\n<p><strong>Nota:<\/strong> La solicitud no asigna a un empleado autom\u00e1ticamente. El estado permanece <strong>Pendiente<\/strong> hasta que se realice una acci\u00f3n. Los permisos determinan qui\u00e9n puede crear solicitudes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfQu\u00e9 ocurre despu\u00e9s?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Una vez enviada, la solicitud aparece en la lista de solicitudes <strong>Abiertas \/ Pendientes<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"524\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.12.15-p.-m-2-1024x524.png\" alt=\"\" class=\"wp-image-16443\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.12.15-p.-m-2-1024x524.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.12.15-p.-m-2-300x153.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.12.15-p.-m-2-768x393.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.12.15-p.-m-2-1536x786.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.12.15-p.-m-2-2048x1048.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/02\/Captura-de-pantalla-2026-02-27-a-las-1.12.15-p.-m-2-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Puedes ver los empleados elegibles en la secci\u00f3n <strong>Candidatos<\/strong> de la solicitud, y aprobar, rechazar o eliminar la solicitud desde la vista de detalle.<\/li>\n\n\n\n<li>Las solicitudes completadas pueden moverse a un historial.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Las solicitudes de turno abierto te permiten identificar a los miembros del equipo disponibles para cubrir un turno. Crear una solicitud a trav\u00e9s de Shift Finder te ayuda a organizar la cobertura m\u00e1s r\u00e1pidamente y garantiza que los candidatos elegibles se identifiquen antes de realizar cualquier asignaci\u00f3n.<\/p>\n","protected":false},"author":251318858,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[133132],"tags":[],"class_list":["post-16457","post","type-post","status-publish","format-standard","hentry","category-solicitudes-de-ausencia-manager"],"acf":{"article_type":"default","post_id":"","post_url_text":"","post_url":"","info_box":{"title":"","info":""},"post_video":"","import_category":"","overview_item":null,"troubleshoot_case":null},"_links":{"self":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts\/16457","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/users\/251318858"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/comments?post=16457"}],"version-history":[{"count":0,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts\/16457\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/media?parent=16457"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/categories?post=16457"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/tags?post=16457"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}