{"id":23355,"date":"2026-08-04T01:44:36","date_gmt":"2026-08-03T23:44:36","guid":{"rendered":"https:\/\/help.mapal-os.com\/?p=23355"},"modified":"2026-08-04T01:51:25","modified_gmt":"2026-08-03T23:51:25","slug":"ver-los-resultados-de-una-encuesta-post-reco","status":"publish","type":"post","link":"https:\/\/help.mapal-os.com\/es\/engagement-es\/reconocimiento\/encuestas-post-reconocimiento\/ver-los-resultados-de-una-encuesta-post-reco\/","title":{"rendered":"Ver los resultados de una encuesta post-reco"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Empieza desde:<\/strong> el cuadro de mando de Engagement.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selecciona <strong>Reconocimientos > Encuestas post-reco<\/strong> en el men\u00fa principal.<\/li>\n\n\n\n<li>La pantalla Encuestas post-reco muestra una lista de todas las encuestas.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"610\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.40.53-p.-m-1024x610.png\" alt=\"\" class=\"wp-image-23338\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.40.53-p.-m-1024x610.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.40.53-p.-m-300x179.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.40.53-p.-m-768x457.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.40.53-p.-m-1536x915.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.40.53-p.-m-2048x1219.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.40.53-p.-m-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Ver las respuestas<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selecciona el <strong>bot\u00f3n de acciones (tres puntos) > Ver respuestas<\/strong> en la encuesta que quieras revisar.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"613\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.41.31-p.-m-1024x613.png\" alt=\"\" class=\"wp-image-23340\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.41.31-p.-m-1024x613.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.41.31-p.-m-300x179.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.41.31-p.-m-768x460.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.41.31-p.-m-1536x919.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.41.31-p.-m-2048x1225.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.41.31-p.-m-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La pantalla Respuestas muestra cada pregunta con sus opciones de respuesta, y el n\u00famero y el porcentaje de respuestas de cada opci\u00f3n.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"611\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.06-p.-m-1024x611.png\" alt=\"\" class=\"wp-image-23341\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.06-p.-m-1024x611.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.06-p.-m-300x179.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.06-p.-m-768x458.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.06-p.-m-1536x917.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.06-p.-m-2048x1223.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.06-p.-m-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Filtrar los resultados<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Filtrar por fecha<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selecciona <strong>Seleccionar fecha<\/strong> y elige un per\u00edodo: <strong>Hoy<\/strong>, <strong>Ayer<\/strong>, <strong>\u00daltimos 7 d\u00edas<\/strong>, <strong>\u00daltimos 30 d\u00edas<\/strong>, <strong>Este mes<\/strong>, <strong>\u00daltimos 6 meses<\/strong> o <strong>\u00daltimo a\u00f1o<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"610\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.23-p.-m-1024x610.png\" alt=\"\" class=\"wp-image-23342\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.23-p.-m-1024x610.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.23-p.-m-300x179.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.23-p.-m-768x457.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.23-p.-m-1536x915.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.23-p.-m-2048x1219.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.23-p.-m-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Filtrar por empleado<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selecciona el <strong>icono de filtro<\/strong> para abrir el panel <strong>Filtro<\/strong>.<\/li>\n\n\n\n<li>Usa los desplegables <strong>Encuestado<\/strong> y <strong>Empleado reconocido<\/strong> para acotar los resultados.<\/li>\n\n\n\n<li>Selecciona <strong>Filtrar<\/strong> para aplicar tu selecci\u00f3n, o <strong>Restablecer filtros<\/strong> para borrarla.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"612\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.37-p.-m-1024x612.png\" alt=\"\" class=\"wp-image-23343\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.37-p.-m-1024x612.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.37-p.-m-300x179.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.37-p.-m-768x459.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.37-p.-m-1536x918.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.37-p.-m-2048x1224.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.37-p.-m-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Exportar los resultados<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selecciona el <strong>icono de descarga<\/strong> para exportar los resultados como archivo de Excel.<\/li>\n\n\n\n<li>La descarga refleja los filtros que has aplicado.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"612\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.54-p.-m-1024x612.png\" alt=\"\" class=\"wp-image-23344\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.54-p.-m-1024x612.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.54-p.-m-300x179.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.54-p.-m-768x459.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.54-p.-m-1536x919.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.54-p.-m-2048x1225.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/Captura-de-pantalla-2026-08-03-a-las-6.42.54-p.-m-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Una vez que una encuesta post-reco ha recibido respuestas, puedes revisar los resultados de cada pregunta y filtrarlos por fecha y por empleado. Los resultados usan el mismo formato que los resultados de las encuestas push, con menos opciones.<\/p>\n","protected":false},"author":251318858,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[132877],"tags":[133248,133249],"class_list":["post-23355","post","type-post","status-publish","format-standard","hentry","category-encuestas-post-reconocimiento","tag-post-reco","tag-results"],"acf":{"article_type":"default","post_id":"","post_url_text":"","post_url":"","info_box":{"title":"","info":""},"post_video":"","import_category":"","overview_item":null,"troubleshoot_case":null},"_links":{"self":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts\/23355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/users\/251318858"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/comments?post=23355"}],"version-history":[{"count":1,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts\/23355\/revisions"}],"predecessor-version":[{"id":23363,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/posts\/23355\/revisions\/23363"}],"wp:attachment":[{"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/media?parent=23355"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/categories?post=23355"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.mapal-os.com\/es\/wp-json\/wp\/v2\/tags?post=23355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}