Départ de : Le module Réputation.
Set up permissions
Once the On Site bundle is activated for an operator, the Permissions have to be set up to allow users to access the functionalities.
To do this:
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Accéder à Configuration > General > Roles.
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On the Roles page, use the switch in the Activated column to enable or disable all the desired permissions regarding On Site.
After giving permissions in the operator, the On Site option will be shown under Configuration in the main menu. There, you will be able to set up new surveys, new steps for the surveys, and new zones and channels for distributing the survey.
Set up steps
To create a structured and efficient survey process in Reputation, you need to manage individual survey steps first. Each step represents a unit within a survey, such as a question, message, image, or interactive element, and can be reused across multiple surveys.
To learn more about setting up and managing steps in Reputation, see Gérer les étapes de la réputation.
Set up surveys
Reputation allows you to create and customize guest surveys, ensuring they are always relevant and aligned with business needs. You can select specific steps to tailor your survey, set up advanced logic for conditional branching, and add visually appealing designs.
To know more about setting up and managing surveys in Reputation, see Gérer les enquêtes dans Reputation.
Distribute surveys
Reputation allows you to distribute surveys effectively to gather guest feedback. You can assign surveys to specific zones within a business unit, such as the kitchen, bar, or bathroom. Managers can also choose the distribution channels for these surveys, including QR codes, emails, or PDFs.
To know more about distributing surveys in Reputation, see Distribuer des enquêtes dans Reputation.
