{"id":10724,"date":"2025-01-16T14:13:34","date_gmt":"2025-01-16T13:13:34","guid":{"rendered":"https:\/\/help.mapal-os.com\/creer-des-boites-a-suggestions\/"},"modified":"2026-01-29T23:51:44","modified_gmt":"2026-01-29T22:51:44","slug":"craer-des-boates-a-suggestions","status":"publish","type":"post","link":"https:\/\/help.mapal-os.com\/fr\/engagement-fr\/boites-a-suggestions\/boites\/craer-des-boates-a-suggestions\/","title":{"rendered":"Cr\u00e9er des bo\u00eetes \u00e0\u00a0 suggestions"},"content":{"rendered":"\n<p><strong>Point de d\u00e9part : <\/strong>Le tableau de bord de la plateforme Engagement.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acc\u00e9dez \u00e0 <strong>Bo\u00eete \u00e0 suggestions > Bo\u00eetes<\/strong>.<\/li>\n\n\n\n<li>S\u00e9lectionnez <strong>Bo\u00eetes (Boxes) > Cr\u00e9er une cat\u00e9gorie (Create category)<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1555\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-1-scaled.png\" alt=\"\" class=\"wp-image-8438\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-1-scaled.png 2560w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-1-300x182.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-1-1024x622.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-1-768x467.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-1-1536x933.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-1-2048x1244.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-1-18x12.png 18w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n\n\n<p>Compl\u00e9tez les deux sections suivantes :<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1555\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-2-scaled.png\" alt=\"\" class=\"wp-image-8436\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-2-scaled.png 2560w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-2-300x182.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-2-1024x622.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-2-768x467.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-2-1536x933.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-2-2048x1244.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-2-18x12.png 18w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n\n\n<p><strong>1. Quels employ\u00e9s peuvent consulter la cat\u00e9gorie ?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Choisissez les <strong>employ\u00e9s par niveau\/service\/emploi <\/strong>\u00e0 l'aide des menus d\u00e9roulants.<\/li>\n<\/ul>\n\n\n\n<p><strong>2. Nom et pr\u00e9nom<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Saisissez un <strong>nom (name)<\/strong> pour votre cat\u00e9gorie de bo\u00eete.<\/li>\n\n\n\n<li>S\u00e9lectionnez <strong>Enregistrer (Save)<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Ajouter une sous-cat\u00e9gorie \u00e0 une cat\u00e9gorie<\/h2>\n\n\n\n<p>Les sous-cat\u00e9gories sont obligatoires pour que les bo\u00eetes \u00e0 suggestions fonctionnent correctement. Une cat\u00e9gorie sans au moins une sous-cat\u00e9gorie ne sera pas visible comme destination dans Mapal One, et les employ\u00e9s ne pourront pas y soumettre de suggestions.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u00e9lectionnez les <strong>trois points<\/strong> \u00e0 c\u00f4t\u00e9 de la <strong>Cat\u00e9gorie<\/strong> \u00e0 laquelle vous souhaitez ajouter une sous-cat\u00e9gorie.<\/li>\n\n\n\n<li>S\u00e9lectionnez <strong>Ajouter une sous-cat\u00e9gorie<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1750\" height=\"1063\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-3-1.png\" alt=\"\" class=\"wp-image-8614\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-3-1.png 1750w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-3-1-300x182.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-3-1-1024x622.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-3-1-768x467.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-3-1-1536x933.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-3-1-18x12.png 18w\" sizes=\"auto, (max-width: 1750px) 100vw, 1750px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Remplissez les champs de la fen\u00eatre pop-up qui s'affiche. \n<ul class=\"wp-block-list\">\n<li>Saisissez un<strong> nom (name) <\/strong>pour la sous-cat\u00e9gorie.<\/li>\n\n\n\n<li>S\u00e9lectionnez un gestionnaire pour g\u00e9rer cette sous-cat\u00e9gorie dans le champ <strong>Ajouter des administrateurs \u00e0 la sous-cat\u00e9gorie (Add admins to subcategory)<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Remarque : <\/strong>Seuls les administrateurs pourront consulter les suggestions faites par les utilisateurs.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1555\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-4-scaled.png\" alt=\"\" class=\"wp-image-8440\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-4-scaled.png 2560w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-4-300x182.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-4-1024x622.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-4-768x467.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-4-1536x933.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-4-2048x1244.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/boxes-4-18x12.png 18w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Cr\u00e9er une suggestion<\/h2>\n\n\n\n<p>Les bo\u00eetes \u00e0 suggestions sont cr\u00e9\u00e9es et g\u00e9r\u00e9es via <strong>Engagement<\/strong>, mais les employ\u00e9s peuvent soumettre leurs suggestions directement dans <strong>Mapal One<\/strong> sous <strong>Entreprise &gt; Bo\u00eete \u00e0 suggestions<\/strong>.<\/p>\n\n\n\n<p>Pour en savoir plus sur la mani\u00e8re de soumettre des suggestions, consultez <a href=\"\/fr\/?p=12066\" data-type=\"link\" data-id=\"https:\/\/help.mapal-os.com\/mapal-one\/company-mapal-one\/suggestions-box\/make-suggestions-about-your-company\/\"><strong>Faire des suggestions concernant votre entreprise<\/strong><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les bo\u00eetes \u00e0 suggestions sont un excellent moyen de recueillir les retours de vos employ\u00e9s.<\/p>\n","protected":false},"author":251210541,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[132268],"tags":[],"class_list":["post-10724","post","type-post","status-publish","format-standard","hentry","category-boites"],"acf":{"article_type":"default","post_id":"KA-01203","post_url_text":"","post_url":"\/premium\/internal\/main_companies\/{egm_operator_code}\/main_suggestion_categories","info_box":{"title":"","info":""},"post_video":"","import_category":"","overview_item":null,"troubleshoot_case":null},"_links":{"self":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/10724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/users\/251210541"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/comments?post=10724"}],"version-history":[{"count":0,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/10724\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/media?parent=10724"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/categories?post=10724"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/tags?post=10724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}