{"id":10928,"date":"2025-08-15T17:41:07","date_gmt":"2025-08-15T15:41:07","guid":{"rendered":"https:\/\/help.mapal-os.com\/refuser-ou-accepter-un-devis-depose-sur-une-fiche-dintervention\/"},"modified":"2026-01-27T13:03:06","modified_gmt":"2026-01-27T12:03:06","slug":"refuser-ou-accepter-un-devis-daposa-sur-une-fiche-d-intervention","status":"publish","type":"post","link":"https:\/\/help.mapal-os.com\/fr\/easilys-fr\/equipements\/interventions-1\/refuser-ou-accepter-un-devis-daposa-sur-une-fiche-d-intervention\/","title":{"rendered":"Refuser ou accepter un devis d\u00e9pos\u00e9 sur une fiche d'intervention"},"content":{"rendered":"\n\n<p><strong>Point de d\u00e9part : <\/strong>Le menu Easilys.<\/p>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>S\u00e9lectionnez les onglets <strong>\u00c9quipement &gt; Interventions<\/strong>.<\/li>\n\n\n\n\n\n\n<li>S\u00e9lectionnez la commande de travail.<\/li>\n\n\n\n\n\n\n<li>S\u00e9lectionnez <strong>la petite ic\u00f4ne en forme d'\u0153il<\/strong>, \u00e0 droite dans le tableau en haut de <strong>l'onglet \u00ab Devis \u00bb<\/strong>, pour afficher <strong>la feuille de devis<\/strong>.<\/li>\n<\/ul>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"253\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-183-1024x253.png\" alt=\"\" class=\"wp-image-9817\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-183-1024x253.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-183-300x74.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-183-768x190.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-183-1536x379.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-183.png 1919w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n\n\n\n<p><strong>Important \u00e0 savoir :<\/strong> Si un triangle d'avertissement orange est visible sur la ligne de devis, cela signifie que le montant du devis est sup\u00e9rieur au seuil d\u00e9fini dans la fiche de l'\u00e9quipement. Lorsque vous survolez le triangle, un message affiche le pourcentage d\u00e9fini pour ce seuil.<\/p>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"917\" height=\"325\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-2025-10-02T191923.493.png\" alt=\"\" class=\"wp-image-9897\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-2025-10-02T191923.493.png 917w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-2025-10-02T191923.493-300x106.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-2025-10-02T191923.493-768x272.png 768w\" sizes=\"auto, (max-width: 917px) 100vw, 917px\" \/><\/figure>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>S\u00e9lectionnez <strong>Rejeter<\/strong> ou <strong>Accepter<\/strong> en bas \u00e0 droite de la feuille de devis.<\/li>\n<\/ul>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"928\" height=\"779\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-9-1.png\" alt=\"\" class=\"wp-image-15254\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-9-1.png 928w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-9-1-300x252.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-9-1-768x645.png 768w\" sizes=\"auto, (max-width: 928px) 100vw, 928px\" \/><\/figure>\n\n\n\n\n\n\n<p>Remarque : <strong>vous ne pourrez peut-\u00eatre pas \u00ab Accepter \u00bb ou \u00ab Rejeter \u00bb un devis<\/strong> si vous ne disposez pas des droits de validation ou si le montant du devis d\u00e9passe la limite d\u00e9finie.<\/p>\n\n\n\n\n\n\n<p>Si <strong>vous rejetez un devis<\/strong>, vous pouvez <strong>ajouter un commentaire<\/strong> pour expliquer les raisons du rejet. Votre mainteneur peut ensuite <strong>proposer un autre devis<\/strong>.<\/p>\n\n\n\n\n\n\n<p>La commande de travail passera au <strong>statut \u00ab En attente d'intervention \u00bb<\/strong> d\u00e8s qu'<strong>un devis sera accept\u00e9<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>En tant que manager de restaurant, vous souhaitez rejeter ou accepter un devis affich\u00e9 sur un ordre de travail pour g\u00e9rer les d\u00e9penses de maintenance de l'\u00e9quipement. Ce guide vous accompagne dans ce processus.<\/p>\n","protected":false},"author":251210541,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[132089],"tags":[],"class_list":["post-10928","post","type-post","status-publish","format-standard","hentry","category-interventions-1"],"acf":{"article_type":"default","post_id":"KA-01719","post_url_text":"Dashboard > Equipment items > Intervention > [Intervention sheet] > Quote","post_url":"\/#\/maintenance-interventions","info_box":{"title":"","info":""},"post_video":"","import_category":"","overview_item":null,"troubleshoot_case":null},"_links":{"self":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/10928","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/users\/251210541"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/comments?post=10928"}],"version-history":[{"count":0,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/10928\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/media?parent=10928"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/categories?post=10928"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/tags?post=10928"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}