{"id":10930,"date":"2025-08-18T15:54:22","date_gmt":"2025-08-18T13:54:22","guid":{"rendered":"https:\/\/help.mapal-os.com\/imprimer-et-ou-envoyer-une-reclamation-et-ou-une-demande-davoir-au-fournisseur\/"},"modified":"2026-01-26T12:00:44","modified_gmt":"2026-01-26T11:00:44","slug":"imprimer-et-ou-envoyer-une-raclamation-et-ou-une-demande-d-avoir-au-fournisseur","status":"publish","type":"post","link":"https:\/\/help.mapal-os.com\/fr\/easilys-fr\/commandes-fournisseurs\/reclamations\/imprimer-et-ou-envoyer-une-raclamation-et-ou-une-demande-d-avoir-au-fournisseur\/","title":{"rendered":"Imprimer et\/ou envoyer une r\u00e9clamation et\/ou une demande d'avoir au fournisseur"},"content":{"rendered":"\n\n<p><strong>Point de d\u00e9part : <\/strong>Le menu Easilys.<\/p>\n\n\n\n\n\n\n<p>It is possible to print <strong>claims<\/strong> and <strong>credit note requests<\/strong> to send to suppliers from an exit voucher. <strong>If you have enabled automatic sending of claims and credit note requests<\/strong> on the supplier file, you then do not have to perform the sending procedure yourself.<\/p>\n\n\n\n\n\n\n<h2 class=\"wp-block-heading\">PRINT A CLAIM OR SUPPLIER CREDIT NOTE REQUEST<\/h2>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Select the tabs <strong>Supplier orders &gt; Claims <\/strong>or <strong>Supplier orders &gt; Credit note requests<\/strong> and select the claim or credit note request that you want to print and\/or send.<\/li>\n\n\n\n\n\n\n<li><strong>To print<\/strong>, select <strong>Reports or the printer-shaped icon<\/strong> available in the claim or credit note request voucher on the right of the screen.<\/li>\n<\/ul>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"440\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-171-1024x440.png\" alt=\"\" class=\"wp-image-9802\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-171-1024x440.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-171-300x129.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-171-768x330.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-171-1536x660.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-171.png 1887w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n\n\n\n<p>A <strong>\"Print\" window<\/strong> appears on the screen to allow you to choose the file format.<\/p>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"351\" height=\"565\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-172.png\" alt=\"\" class=\"wp-image-9803\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-172.png 351w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-172-186x300.png 186w\" sizes=\"auto, (max-width: 351px) 100vw, 351px\" \/><\/figure>\n\n\n\n\n\n\n<h2 class=\"wp-block-heading\">SEND A CLAIM OR SUPPLIER CREDIT NOTE REQUEST<\/h2>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>To send a claim or credit note request to the supplier, select <strong>Send <\/strong>available in the claim or credit note request voucher on the right of the screen.<\/li>\n\n\n\n\n\n\n<li>You can also choose the sending method if several are available by selecting the <strong>small white arrow of the button<\/strong>.<\/li>\n<\/ul>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"379\" height=\"563\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-173.png\" alt=\"\" class=\"wp-image-9804\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-173.png 379w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-173-202x300.png 202w\" sizes=\"auto, (max-width: 379px) 100vw, 379px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>En tant que responsable de restaurant, vous souhaitez imprimer et\/ou envoyer une r\u00e9clamation et\/ou une demande d'avoir \u00e0 un fournisseur. Ce guide vous accompagne tout au long de ce processus.<\/p>\n","protected":false},"author":251210541,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[132151,132302],"tags":[],"class_list":["post-10930","post","type-post","status-publish","format-standard","hentry","category-reclamations","category-demande-davoir"],"acf":{"article_type":"default","post_id":"KA-01690","post_url_text":"Dashboard > Supplier Orders > Claims > Print","post_url":"\/#\/claims","info_box":{"title":"","info":""},"post_video":"","import_category":"","overview_item":null,"troubleshoot_case":null},"_links":{"self":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/10930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/users\/251210541"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/comments?post=10930"}],"version-history":[{"count":0,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/10930\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/media?parent=10930"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/categories?post=10930"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/tags?post=10930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}