{"id":10930,"date":"2025-08-18T15:54:22","date_gmt":"2025-08-18T13:54:22","guid":{"rendered":"https:\/\/help.mapal-os.com\/imprimer-et-ou-envoyer-une-reclamation-et-ou-une-demande-davoir-au-fournisseur\/"},"modified":"2026-07-20T11:44:25","modified_gmt":"2026-07-20T09:44:25","slug":"imprimer-et-ou-envoyer-une-raclamation-et-ou-une-demande-d-avoir-au-fournisseur","status":"publish","type":"post","link":"https:\/\/help.mapal-os.com\/fr\/easilys-fr\/commandes-fournisseurs\/reclamations\/imprimer-et-ou-envoyer-une-raclamation-et-ou-une-demande-d-avoir-au-fournisseur\/","title":{"rendered":"Imprimer et\/ou envoyer une r\u00e9clamation et\/ou une demande d'avoir au fournisseur"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Point de d\u00e9part : <\/strong>Le menu Easilys.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il est possible d'imprimer des <strong>r\u00e9clamations<\/strong> et des <strong>demandes d'avoir<\/strong> \u00e0 envoyer aux fournisseurs depuis un <strong>bon de sortie<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous avez activ\u00e9 l'envoi automatique des r\u00e9clamations et des demandes d'avoir dans la fiche fournisseur, vous n'avez alors plus besoin d'effectuer la proc\u00e9dure d'envoi manuellement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Imprimer une r\u00e9clamation ou une demande d'avoir fournisseur<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u00e9lectionnez les onglets <strong>Commandes fournisseurs > R\u00e9clamations<\/strong> ou <strong>Commandes fournisseurs > Demandes d'avoir<\/strong>, puis s\u00e9lectionnez la r\u00e9clamation ou la demande d'avoir que vous souhaitez imprimer et\/ou envoyer.<\/li>\n\n\n\n<li>Pour imprimer le document, cliquez sur <strong>Rapports<\/strong> ou sur l'<strong>ic\u00f4ne en forme d'imprimante<\/strong> disponible dans la fiche de la r\u00e9clamation ou de la demande d'avoir, \u00e0 droite de l'\u00e9cran.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"440\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-171-1024x440.png\" alt=\"\" class=\"wp-image-9802\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-171-1024x440.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-171-300x129.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-171-768x330.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-171-1536x660.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-171.png 1887w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Une fen\u00eatre <strong>\u00ab Imprimer \u00bb<\/strong> s'affiche \u00e0 l'\u00e9cran et vous permet de choisir le format du fichier.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"351\" height=\"565\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-172.png\" alt=\"\" class=\"wp-image-9803\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-172.png 351w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-172-186x300.png 186w\" sizes=\"auto, (max-width: 351px) 100vw, 351px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Envoyer une r\u00e9clamation ou une demande d'avoir fournisseur<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pour envoyer une r\u00e9clamation ou une demande d'avoir au fournisseur, cliquez sur <strong>Envoyer<\/strong>, disponible dans la fiche de la r\u00e9clamation ou de la demande d'avoir, \u00e0 droite de l'\u00e9cran.<\/li>\n\n\n\n<li>Si plusieurs modes d'envoi sont disponibles, vous pouvez choisir celui que vous souhaitez utiliser en cliquant sur la <strong>petite fl\u00e8che blanche<\/strong> situ\u00e9e sur le bouton <strong>Envoyer<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"379\" height=\"563\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-173.png\" alt=\"\" class=\"wp-image-9804\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-173.png 379w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/08\/image-173-202x300.png 202w\" sizes=\"auto, (max-width: 379px) 100vw, 379px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>En tant que responsable de restaurant, vous souhaitez imprimer et\/ou envoyer une r\u00e9clamation et\/ou une demande d'avoir \u00e0 un fournisseur. Ce guide vous accompagne tout au long de ce processus.<\/p>\n","protected":false},"author":251210541,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[132151,132302],"tags":[],"class_list":["post-10930","post","type-post","status-publish","format-standard","hentry","category-reclamations","category-demande-davoir"],"acf":{"article_type":"default","post_id":"KA-01690","post_url_text":"Accueil > Commande fournisseur > Demandes d'avoir","post_url":"\/#\/claims","info_box":{"title":"","info":""},"post_video":"","import_category":"","overview_item":null,"troubleshoot_case":null},"_links":{"self":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/10930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/users\/251210541"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/comments?post=10930"}],"version-history":[{"count":2,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/10930\/revisions"}],"predecessor-version":[{"id":22443,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/10930\/revisions\/22443"}],"wp:attachment":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/media?parent=10930"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/categories?post=10930"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/tags?post=10930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}