{"id":10987,"date":"2025-01-16T14:13:53","date_gmt":"2025-01-16T13:13:53","guid":{"rendered":"https:\/\/help.mapal-os.com\/comprendre-limportance-des-etoiles-dans-loptimisation\/"},"modified":"2026-01-27T14:01:56","modified_gmt":"2026-01-27T13:01:56","slug":"comprendre-l-importance-des-atoiles-dans-l-optimisation","status":"publish","type":"post","link":"https:\/\/help.mapal-os.com\/fr\/workforce-fr\/planification\/plannings-hebdomadaires\/comprendre-l-importance-des-atoiles-dans-l-optimisation\/","title":{"rendered":"Comprendre l'importance des \u00e9toiles dans l'optimisation"},"content":{"rendered":"<div data-wrapper=\"true\">\n<p>Chaque poste exige certaines comp\u00e9tences\/aptitudes sp\u00e9cifiques et, dans certains cas, une formation sp\u00e9cifique pr\u00e9alable. Pour qu'un travailleur soit consid\u00e9r\u00e9 comme qualifi\u00e9 pour un certain poste, ces aspects sont pris en compte.<\/p>\n<p>Pour tous les centres dont le tableau de travail direct est configur\u00e9 par \u00ab Demande par poste de travail \u00bb, Workforce permettra l'\u00e9valuation des performances d'un employ\u00e9 par poste de travail au moyen d'une notation progressive sous forme d'\u00ab \u00e9toiles \u00bb, allant de 0,5 \u00e0 5 \u00e9toiles, ce qui correspond respectivement \u00e0 la qualification la plus faible et la plus \u00e9lev\u00e9e.<\/p>\n<p>Cette configuration sera effectu\u00e9e lors de la planification des shifts hebdomadaires et contribuera au processus d'optimisation : en effet, les shifts seront attribu\u00e9s aux employ\u00e9s les plus qualifi\u00e9s du centre de travail lors des pics d'affluence et de ventes sur chaque site.<br \/>\u00a0<br \/>Pour savoir comment proc\u00e9der \u00e0 l'optimisation des shifts apr\u00e8s la qualification des employ\u00e9s, consultez la ressource <a href=\"https:\/\/mapalcustomerselfservice.powerappsportals.com\/fr-FR\/knowledgebase\/article\/KA-01445\">Configurer l'optimisation des shifts<\/a>.<\/p>\n<p>Pour en savoir plus sur les diff\u00e9rents param\u00e8tres d'optimisation des shifts, consultez la ressource <a href=\"https:\/\/mapalcustomerselfservice.powerappsportals.com\/fr-FR\/knowledgebase\/article\/KA-01294\">Comprendre les diff\u00e9rents types d'optimisation<\/a>.<br \/>\u00a0<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Les enregistrements de feuille de caisse permettent aux responsables de suivre correctement toutes les diff\u00e9rentes vari\u00e9t\u00e9s de transactions financi\u00e8res qui entrent dans l'entreprise et la mani\u00e8re dont elles sont effectu\u00e9es.<\/p>\n","protected":false},"author":251210541,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[132219,132388],"tags":[],"class_list":["post-10987","post","type-post","status-publish","format-standard","hentry","category-plannings-hebdomadaires","category-plannings-20"],"acf":{"article_type":"default","post_id":"KA-01442","post_url_text":"Dashboard > Scheduling > Weekly ROTAs > [ROTA] > Edit > Optimize Shift","post_url":"\/demofs\/Aplicacion\/Presencia\/Turnos_Crear_y_Editar\/Default.aspx","info_box":{"title":"","info":""},"post_video":"","import_category":"","overview_item":null,"troubleshoot_case":null},"_links":{"self":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/10987","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/users\/251210541"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/comments?post=10987"}],"version-history":[{"count":0,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/10987\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/media?parent=10987"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/categories?post=10987"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/tags?post=10987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}