{"id":12165,"date":"2025-01-16T14:13:47","date_gmt":"2025-01-16T13:13:47","guid":{"rendered":"https:\/\/help.mapal-os.com\/?p=12165"},"modified":"2026-01-26T11:53:45","modified_gmt":"2026-01-26T10:53:45","slug":"gerer-les-notifications-dans-mapal-os","status":"publish","type":"post","link":"https:\/\/help.mapal-os.com\/fr\/mapal-os-fr\/notifications-1\/gerer-les-notifications-dans-mapal-os\/","title":{"rendered":"G\u00e9rer les notifications dans Mapal OS"},"content":{"rendered":"\n\n<p><strong>Point de d\u00e9part :<\/strong> Le tableau de bord Mapal OS.<\/p>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>S\u00e9lectionnez <strong>Ouvrir<\/strong> sur la vignette <strong>Configuration<\/strong>.<\/li>\n\n\n\n\n\n\n<li>Dans le menu de gauche, s\u00e9lectionnez <strong>Notifications<\/strong>.<\/li>\n<\/ul>\n\n\n\n\n\n\n<p>Vous verrez un tableau r\u00e9pertoriant tous les mod\u00e8les de notification existants. \u00c0 partir de l\u00e0, vous pouvez :<\/p>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Modifiez<\/strong> un mod\u00e8le d'e-mail existant.<\/li>\n\n\n\n\n\n\n<li><strong>Cr\u00e9ez<\/strong> un nouveau mod\u00e8le de notification.<\/li>\n<\/ul>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"582\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.01-p.m-1024x582.png\" alt=\"\" class=\"wp-image-10301\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.01-p.m-1024x582.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.01-p.m-300x171.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.01-p.m-768x437.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.01-p.m-1536x873.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.01-p.m-2048x1164.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.01-p.m-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n\n<h2 class=\"wp-block-heading\">Cr\u00e9er ou modifier un mod\u00e8le<\/h2>\n<\/blockquote>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>S\u00e9lectionnez <strong>Ajouter (+)<\/strong> pour ouvrir la fen\u00eatre <strong>Nouveau mod\u00e8le<\/strong>. Pour <strong>modifier<\/strong>, s\u00e9lectionnez un mod\u00e8le dans la liste.<\/li>\n\n\n\n\n\n\n<li>Remplissez les champs suivants :<\/li>\n<\/ul>\n\n\n\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>Champ<\/strong><\/th><th><strong>Description<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Titre<\/strong>*<\/td><td>Saisissez le nom interne du mod\u00e8le. Ce titre permet de l'identifier ult\u00e9rieurement dans la liste des notifications.<\/td><\/tr><tr><td><strong>Type<\/strong>*<\/td><td>Choisissez le type de message auquel ce mod\u00e8le s'appliquera (par exemple, <em>Bienvenue<\/em>, <em>R\u00e9initialisation du mot de passe<\/em>, <em>Rappel de formation<\/em>).<\/td><\/tr><tr><td><strong>Langue<\/strong>*<\/td><td>S\u00e9lectionnez la langue de ce message dans le menu d\u00e9roulant. Vous pouvez cr\u00e9er diff\u00e9rentes versions du m\u00eame mod\u00e8le dans plusieurs langues.<\/td><\/tr><tr><td><strong>Objet<\/strong>*<\/td><td>Saisissez l'objet qui appara\u00eetra dans le message \u00e9lectronique.<\/td><\/tr><tr><td><strong>Description<\/strong><\/td><td>R\u00e9digez le corps principal de l'e-mail. Utilisez la barre d'outils de l'\u00e9diteur pour mettre en forme le texte (gras, italique, listes, liens). Vous pouvez \u00e9galement t\u00e9l\u00e9charger <strong>des images ou des fichiers<\/strong> directement dans cette zone pour inclure des pi\u00e8ces jointes ou des visuels int\u00e9gr\u00e9s dans votre message.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n\n\n\n<p>Apr\u00e8s avoir rempli tous les champs obligatoires, s\u00e9lectionnez <strong>Accepter<\/strong> pour enregistrer votre nouveau mod\u00e8le ou <strong>Annuler<\/strong> pour ignorer les modifications.<\/p>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"584\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.20-p.m-1024x584.png\" alt=\"\" class=\"wp-image-10302\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.20-p.m-1024x584.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.20-p.m-300x171.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.20-p.m-768x438.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.20-p.m-1536x877.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.20-p.m-2048x1169.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.20-p.m-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n\n\n\n<p><strong>Remarque :<\/strong> Les mod\u00e8les personnalis\u00e9s remplacent les messages syst\u00e8me par d\u00e9faut pour le m\u00eame type de notification. Les messages de configuration de mot de passe incluront toujours un lien de configuration g\u00e9n\u00e9r\u00e9 par le syst\u00e8me en bas de l'e-mail.<\/p>\n\n\n\n\n\n\n<h3 class=\"wp-block-heading\">Supprimer un mod\u00e8le de notification<\/h3>\n\n\n\n\n\n\n<p>Vous pouvez supprimer les mod\u00e8les inutilis\u00e9s ou de test pour garder la liste des notifications claire et plus facile \u00e0 g\u00e9rer.<\/p>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Localisez le mod\u00e8le que vous souhaitez supprimer.<\/li>\n\n\n\n\n\n\n<li>Utilisez le <strong>menu d'actions (trois points)<\/strong> \u00e0 la fin de la ligne et s\u00e9lectionnez <strong>Supprimer<\/strong>.<\/li>\n<\/ul>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"526\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-11-25-a-las-7.19.49-p.m-1024x526.png\" alt=\"\" class=\"wp-image-10551\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-11-25-a-las-7.19.49-p.m-1024x526.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-11-25-a-las-7.19.49-p.m-300x154.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-11-25-a-las-7.19.49-p.m-768x394.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-11-25-a-las-7.19.49-p.m-1536x788.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-11-25-a-las-7.19.49-p.m-2048x1051.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-11-25-a-las-7.19.49-p.m-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Confirmez la suppression dans le message contextuel.<\/li>\n<\/ul>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"526\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-11-25-a-las-7.20.02-p.m-1024x526.png\" alt=\"\" class=\"wp-image-10552\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-11-25-a-las-7.20.02-p.m-1024x526.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-11-25-a-las-7.20.02-p.m-300x154.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-11-25-a-las-7.20.02-p.m-768x394.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-11-25-a-las-7.20.02-p.m-1536x789.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-11-25-a-las-7.20.02-p.m-2048x1051.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-11-25-a-las-7.20.02-p.m-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n\n\n\n<p>Une fois supprim\u00e9, le mod\u00e8le n'est plus disponible pour la s\u00e9lection ou la modification, ce qui permet de r\u00e9duire le risque de s\u00e9lectionner ou d'envoyer un mod\u00e8le obsol\u00e8te par erreur.<\/p>\n\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Mod\u00e8les de notification multilingues<\/h2>\n\n\n\n\n\n\n<p>Mapal OS prend en charge un large \u00e9ventail de langues pour les notifications par e-mail, vous permettant d'adapter les messages \u00e0 la langue pr\u00e9f\u00e9r\u00e9e de chaque utilisateur. Lors de la cr\u00e9ation ou de la modification d'un mod\u00e8le, s\u00e9lectionnez la langue appropri\u00e9e dans le menu d\u00e9roulant <strong>Langue<\/strong> de la fen\u00eatre Nouveau mod\u00e8le.<\/p>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.33-p.m-1024x580.png\" alt=\"\" class=\"wp-image-10303\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.33-p.m-1024x580.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.33-p.m-300x170.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.33-p.m-768x435.png 768w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.33-p.m-1536x870.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.33-p.m-2048x1160.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/01\/Captura-de-pantalla-2025-10-13-a-las-5.32.33-p.m-scaled.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n\n\n\n<h3 class=\"wp-block-heading\">Langues prises en charge<\/h3>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Anglais<\/li>\n\n\n\n\n\n\n<li>Espagnol<\/li>\n\n\n\n\n\n\n<li>Fran\u00e7ais<\/li>\n\n\n\n\n\n\n<li>Allemand<\/li>\n\n\n\n\n\n\n<li>Italien<\/li>\n\n\n\n\n\n\n<li>Portugais<\/li>\n\n\n\n\n\n\n<li>N\u00e9erlandais<\/li>\n\n\n\n\n\n\n<li>Danois<\/li>\n\n\n\n\n\n\n<li>Su\u00e9dois<\/li>\n\n\n\n\n\n\n<li>Norv\u00e9gien<\/li>\n\n\n\n\n\n\n<li>Finnois<\/li>\n\n\n\n\n\n\n<li>Bulgare<\/li>\n\n\n\n\n\n\n<li>Croate<\/li>\n\n\n\n\n\n\n<li>Tch\u00e8que<\/li>\n\n\n\n\n\n\n<li>Hongrois<\/li>\n\n\n\n\n\n\n<li>Polonais<\/li>\n\n\n\n\n\n\n<li>Roumain<\/li>\n\n\n\n\n\n\n<li>Serbe<\/li>\n\n\n\n\n\n\n<li>slovaque<\/li>\n\n\n\n\n\n\n<li>Slov\u00e8ne<\/li>\n<\/ul>\n\n\n\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n\n<p>Vous pouvez cr\u00e9er une version par langue. Si la langue pr\u00e9f\u00e9r\u00e9e d'un utilisateur ne dispose pas d'une version personnalis\u00e9e, Mapal OS utilise automatiquement le mod\u00e8le anglais.<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Mapal OS envoie des messages automatiques aux utilisateurs lorsque, par exemple, ils se connectent pour la premi\u00e8re fois ou r\u00e9initialisent un mot de passe. Les responsables peuvent personnaliser ces mod\u00e8les d'e-mail et en cr\u00e9er de nouveaux via Mapal OS.<\/p>\n","protected":false},"author":251210541,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[132208],"tags":[],"class_list":["post-12165","post","type-post","status-publish","format-standard","hentry","category-notifications-1"],"acf":{"article_type":"default","post_id":"","post_url_text":"","post_url":"","info_box":{"title":"","info":""},"post_video":null,"import_category":"","overview_item":null,"troubleshoot_case":null},"_links":{"self":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/12165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/users\/251210541"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/comments?post=12165"}],"version-history":[{"count":0,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/12165\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/media?parent=12165"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/categories?post=12165"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/tags?post=12165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}