{"id":12558,"date":"2025-09-18T06:12:09","date_gmt":"2025-09-18T04:12:09","guid":{"rendered":"https:\/\/help.mapal-os.com\/?p=12558"},"modified":"2026-02-09T17:48:08","modified_gmt":"2026-02-09T16:48:08","slug":"valider-ou-refuser-des-demandes-datmintervention-de-maintenance","status":"publish","type":"post","link":"https:\/\/help.mapal-os.com\/fr\/easilys-fr\/equipements\/interventions-1\/valider-ou-refuser-des-demandes-datmintervention-de-maintenance\/","title":{"rendered":"Valider ou refuser des demandes d\u2019intervention de maintenance"},"content":{"rendered":"\n\n<p class=\"wp-block-paragraph\"><strong>Remarque : <\/strong>chaque action effectu\u00e9e sur l'application est soumise aux autorisations d'acc\u00e8s. Si vous ne parvenez pas \u00e0 effectuer les actions recommand\u00e9es dans les articles que vous consultez, cela peut signifier que les droits n\u00e9cessaires n'ont pas \u00e9t\u00e9 activ\u00e9s pour votre profil d'utilisateur. Contactez l'\u00e9quipe Support ou votre Administrateur pour en savoir plus.<\/p>\n\n\n\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Start from:\u00a0<\/strong>The Easilys menu.<\/p>\n\n\n\n\n\n\n<p class=\"wp-block-paragraph\">Vous pouvez \u00eatre inform\u00e9 d'une demande de validation de deux mani\u00e8res :<\/p>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Notification par e-mail<\/strong> : Suivez le lien fourni dans l'e-mail.<\/li>\n\n\n\n\n\n\n<li><strong>Directement dans Easilys<\/strong> :\n\n<ul class=\"wp-block-list\">\n\n<li>S\u00e9lectionnez <strong>Equipements &gt; Interventions<\/strong>.<\/li>\n\n\n\n\n\n\n<li>Utilisez les filtres si n\u00e9cessaire pour afficher les interventions avec le statut <strong>TO VALIDATE<\/strong> (<em>A VALIDER<\/em>).<\/li>\n\n\n\n\n\n\n<li>S\u00e9lectionnez l'intervention que vous souhaitez r\u00e9viser.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"454\" height=\"202\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/09\/image-1.png\" alt=\"\" class=\"wp-image-9550\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/09\/image-1.png 454w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/09\/image-1-300x133.png 300w\" sizes=\"auto, (max-width: 454px) 100vw, 454px\" \/><\/figure>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Prendre note de la demande d'intervention<\/li>\n\n\n\n\n\n\n<li>Cliquez sur <strong>\u00ab Valider \u00bb<\/strong> ou sur <strong>\u00ab Refuser \u00bb<\/strong> selon votre choix. Si vous d\u00e9cidez de refuser, vous devez justifier votre d\u00e9cision en indiquant une raison.<\/li>\n<\/ul>\n\n\n\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"277\" height=\"123\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2025\/09\/Imagen-1.png\" alt=\"\" class=\"wp-image-9551\"><\/figure>\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>La demande d'intervention change alors de statut. <strong>Elle n'est plus modifiable<\/strong>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>En tant que responsable de la maintenance, vous devez valider ou rejeter les demandes d'intervention de maintenance cr\u00e9\u00e9es par d'autres utilisateurs, car un workflow de validation a \u00e9t\u00e9 mis en place pour les demandes d'intervention. Cet article explique comment proc\u00e9der.<\/p>\n","protected":false},"author":251210541,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[132089],"tags":[],"class_list":["post-12558","post","type-post","status-publish","format-standard","hentry","category-interventions-1"],"acf":{"article_type":"default","post_id":"","post_url_text":"","post_url":"","info_box":{"title":"","info":""},"post_video":"","import_category":"","overview_item":null,"troubleshoot_case":null},"_links":{"self":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/12558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/users\/251210541"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/comments?post=12558"}],"version-history":[{"count":0,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/12558\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/media?parent=12558"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/categories?post=12558"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/tags?post=12558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}