{"id":24134,"date":"2026-08-26T05:10:14","date_gmt":"2026-08-26T03:10:14","guid":{"rendered":"https:\/\/help.mapal-os.com\/?p=24134"},"modified":"2026-08-26T05:17:14","modified_gmt":"2026-08-26T03:17:14","slug":"envoyer-un-message-prioritaire","status":"publish","type":"post","link":"https:\/\/help.mapal-os.com\/fr\/engagement-fr\/communications-2\/publications-1\/envoyer-un-message-prioritaire\/","title":{"rendered":"Envoyer un message prioritaire"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Point de d\u00e9part :<\/strong> le tableau de bord Engagement.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u00e9lectionnez <strong>Communications<\/strong> dans le menu principal.<\/li>\n\n\n\n<li>S\u00e9lectionnez <strong>+ Nouveau > Message prioritaire<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"547\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-93-1024x547.png\" alt=\"\" class=\"wp-image-24141\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-93-1024x547.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-93-300x160.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-93-767x410.png 767w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-93-1536x821.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-93-2048x1094.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-93.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u00c9tape 1 - Configuration<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Configuration g\u00e9n\u00e9rale<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Attribuez un nom au message dans le champ <strong>Nom du message<\/strong>*.<\/li>\n\n\n\n<li>Le <strong>Canal<\/strong>* est d\u00e9fini sur <strong>Message prioritaire<\/strong> et ne peut pas \u00eatre modifi\u00e9.<\/li>\n\n\n\n<li>Saisissez le nom de l'<strong>Auteur<\/strong>*.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"547\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-94-1024x547.png\" alt=\"\" class=\"wp-image-24142\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-94-1024x547.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-94-300x160.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-94-767x410.png 767w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-94-1536x821.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-94-2048x1094.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-94.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Notifications<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>D\u00e9cidez si vous souhaitez <strong>notifier votre audience de cette nouvelle communication<\/strong>. Vous pouvez notifier par <strong>Email<\/strong> et <strong>Notification push<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Interactions<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>D\u00e9cidez quelles interactions les employ\u00e9s peuvent effectuer. Les interactions disponibles sont :\n<ul class=\"wp-block-list\">\n<li><strong>Commentaires<\/strong><\/li>\n\n\n\n<li><strong>J'aime<\/strong><\/li>\n\n\n\n<li><strong>Je n'aime pas<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"547\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-95-1024x547.png\" alt=\"\" class=\"wp-image-24143\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-95-1024x547.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-95-300x160.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-95-767x410.png 767w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-95-1536x821.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-95-2048x1094.png 2048w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-95.png 2560w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Audience<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u00e9lectionnez les employ\u00e9s qui recevront le message. Vous pouvez donner acc\u00e8s \u00e0 :\n<ul class=\"wp-block-list\">\n<li><strong>Employ\u00e9s par niveau<\/strong>*<\/li>\n\n\n\n<li><strong>Employ\u00e9s par intitul\u00e9 de poste<\/strong><\/li>\n\n\n\n<li><strong>Employ\u00e9s par d\u00e9partement<\/strong><\/li>\n\n\n\n<li><strong>Employ\u00e9s suppl\u00e9mentaires<\/strong><\/li>\n\n\n\n<li><strong>Importer un fichier<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Remarque :<\/strong> Seuls les niveaux de groupes de cat\u00e9gorie actifs de Mapal OS peuvent \u00eatre s\u00e9lectionn\u00e9s. Les niveaux supprim\u00e9s dans Mapal OS n'apparaissent plus comme options d'audience.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00c9tape 2 - Contenu<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">R\u00e9sum\u00e9<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>R\u00e9digez le <strong>R\u00e9sum\u00e9<\/strong>*. Il s'affiche de mani\u00e8re visible pour les employ\u00e9s et doit \u00eatre confirm\u00e9 avant qu'ils puissent continuer.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Remarque :<\/strong> Vous pouvez saisir un maximum de 250 caract\u00e8res.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"549\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-96-1024x549.png\" alt=\"\" class=\"wp-image-24144\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-96-1024x549.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-96-300x161.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-96-767x411.png 767w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-96-1536x823.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-96.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Corps<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>R\u00e9digez le contenu du message dans le champ <strong>Corps<\/strong>*. Vous pouvez glisser des images dans ce champ et ajouter des liens en s\u00e9lectionnant du texte. Il s'agit d'un champ de texte enrichi.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Image de couverture<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ajoutez une image de couverture si vous le souhaitez. Les types de fichiers accept\u00e9s sont JPG, JPEG ou PNG.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Remarque :<\/strong> Les images en orientation portrait s'affichent enti\u00e8rement dans le flux Mapal One. Pour les tuiles et les carrousels, les images portrait sont automatiquement recadr\u00e9es au format paysage 16:9, centr\u00e9es sur l'image. Vous pouvez ajouter un maximum de 10 images, et la premi\u00e8re image ajout\u00e9e est utilis\u00e9e pour la tuile et le carrousel dans Mapal One.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"549\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-97-1024x549.png\" alt=\"\" class=\"wp-image-24145\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-97-1024x549.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-97-300x161.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-97-767x411.png 767w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-97-1536x824.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-97.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Pi\u00e8ces jointes<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>T\u00e9l\u00e9chargez des pi\u00e8ces jointes<\/strong> vers le message. Les formats accept\u00e9s sont PDF, DOC, DOCX, CSV, XLS, XLSX (max. 10 Mo).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Vid\u00e9o<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>T\u00e9l\u00e9chargez une vid\u00e9o<\/strong> depuis vos fichiers, ou ajoutez un <strong>lien de vid\u00e9o<\/strong> de YouTube ou Vimeo. Pour le t\u00e9l\u00e9chargement, le format MP4 est requis (max. 100 Mo).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Remarque :<\/strong> Vous ne pouvez ajouter qu'une seule vid\u00e9o. Une fois que vous l'avez ajout\u00e9e d'une mani\u00e8re, l'autre est bloqu\u00e9e.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00c9tape 3 - Publier<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Choisissez d'enregistrer le message comme <strong>Brouillon<\/strong>, <strong>Publier maintenant<\/strong>, ou <strong>Publier le<\/strong> \u00e0 une date et une heure pr\u00e9cises.<\/li>\n\n\n\n<li>Si vous le souhaitez, d\u00e9finissez une <strong>Date d'expiration<\/strong>. Le message expire automatiquement et n'est plus visible pour les employ\u00e9s apr\u00e8s cette date et cette heure.<\/li>\n\n\n\n<li>S\u00e9lectionnez <strong>Enregistrer<\/strong> pour terminer.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Remarque :<\/strong> Tous les champs marqu\u00e9s d'un ast\u00e9risque (*) sont obligatoires.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"547\" src=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-98-1024x547.png\" alt=\"\" class=\"wp-image-24146\" srcset=\"https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-98-1024x547.png 1024w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-98-300x160.png 300w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-98-766x409.png 766w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-98-1536x820.png 1536w, https:\/\/help.mapal-os.com\/wp-content\/uploads\/2026\/08\/image-98.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Engagement vous permet d'envoyer un message prioritaire, une communication qui s'affiche imm\u00e9diatement aux employ\u00e9s dans Mapal One et qu'ils doivent confirmer avant de pouvoir continuer. Utilisez un message prioritaire pour les informations urgentes, telles que des changements op\u00e9rationnels, des avis importants ou des mises \u00e0 jour importantes de l'activit\u00e9. La confirmation est enregistr\u00e9e dans Engagement, ce qui vous donne un enregistrement tra\u00e7able des personnes ayant vu le message.<\/p>\n","protected":false},"author":251318858,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[132255],"tags":[131383,133255],"class_list":["post-24134","post","type-post","status-publish","format-standard","hentry","category-publications-1","tag-communications","tag-priority-message"],"acf":{"article_type":"default","post_id":"","post_url_text":"","post_url":"","info_box":{"title":"","info":""},"post_video":"","import_category":"","overview_item":null,"troubleshoot_case":null},"_links":{"self":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/24134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/users\/251318858"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/comments?post=24134"}],"version-history":[{"count":1,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/24134\/revisions"}],"predecessor-version":[{"id":24147,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/posts\/24134\/revisions\/24147"}],"wp:attachment":[{"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/media?parent=24134"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/categories?post=24134"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.mapal-os.com\/fr\/wp-json\/wp\/v2\/tags?post=24134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}