Build a Job Role

Start From: The Flow Dashboard

What are job roles?

Job roles are a way of grouping similar job titles together. For example, if you have three chef job titles that are all at the same level, they can be grouped under the job role 'Chef'.Job roles are used in career mapping and succession planning but they also play a role in Explore Learning.

If you have job roles set up and Explore Learning switched on, our system will recommend resources to learners based on what other learners with the same job role are interacting with.

Setting up job roles

Select Company > Job roles from the main menu.
Select Add job role.

Section 1: Details

This is where you specify the main information that makes up the job role, including To help surface the most relevant training, you can associate Explore Learning tags directly with Job Roles.

Enable the Include in Succession Planning toggle which allows managers to select specific job roles they want to keep track of and which learners are the most suitable for those roles. This can be used for key roles that they need to fill/backfill for the future.
Enable the Vacancy toggle to show that there is a vacancy for this job role within your business. Note: When switched to on, a blank text box is activated which you can use to add a link to the job vacancy. This is optional.
Complete the Enter Job Role Overview text box, with a description of what the job role entails.
Select Corresponding Job Titles, if you have more than one job title within the job role. For example, you may have the job titles "Chef 1", "2" and "3" within the same "Chef" job role.
Toggle Restrict Explore Learning to tags to make use of custom filtering for learning resources (see more about this below).
Use the Tags field to specify the tags used for custom filtering - type the names of specific tags and select them. You can add multiple tags.
Upload an image to represent the job role, if you wish.
Upload a PDF with further details of the job role, if necessary.
Select Next to save this Details section and continue onto the Competences section.

Section 2: Competences

Note: Competences are optional. If you simply want a career map visual, you can skip this part.

Manage job roles

Start from: The Flow Learning dashboard.

Job roles

Job roles are a way of mapping many job titles to the same role. You may have several Job Titles within a Job Role. For example, titles like Chef A, Chef B, and Chef C may be all under the Chef role.

Configure a job role

Navigate to Company > Job Roles.
Select + Add.

In the Add Job Role screen, you will find two steps:

Details

This information provides a job description for the learner to gain further insight into what the role entails.

Enter Job Role* name.
Select if you want to Include the role in succession planning. This way, the suitable candidates will be flagged.
Select if you want to activate this as a Vacancy in your company.
Enter the Job Role Overview*. This is a brief description of the role (Up to 1000 characters).
Select Corresponding Job Titles from the dropdown. You can select as many as necessary.
You can also upload an image to represent the role and a PDF file for further information about the role.
Select Next.

Competences

Link competences that are relevant to this role. Only competences that have ratings enabled will be available for selection.

Select if you want to Enable weighting customization.
Select all the necessary Competences. There must be a minimum of 3 and a maximum of 10.
Select Save & Exit.

The Job Role will now be registered in the grid. You can now Edit or Delete the roles as needed by using the action button (three dots) at the far right of the role’s row.

Using tags to customise learning for Job Roles

To help surface the most relevant training, you can associate Explore Learning tags directly with Job Roles. This enables learners to access prioritised content in the Mapal One app that aligns with their specific role.

When tags are assigned to a Job Role and the Restrict Explore Learning to tags toggle is enabled:

Learners will initially only see content with the assigned tags in Explore Learning.
They can still adjust these filters to explore additional content, depending on what is available within your company.

Typical use case: This feature is especially helpful for organisations with large content libraries. It allows Training Managers to guide learners toward the most relevant material, improving onboarding and development efficiency.

To configure:

Select the specific Job Role to edit.
Scroll down to the bottom and toggle Restrict Explore Learning to tags.
In the Tags field, type the names of specific tags and select them. You can add multiple tags.

View career maps in Mapal One

Start from: the Mapal One dashboard.

Select Career > Career Mapping on the main menu.
Select a particular job role to view information provided by a manager about what the role involves and its requirements.

You’ll also see a chart showing the key skills needed for this role and how well a learner’s competences match up to them. This is based on the competence ratings given by both the manager and the learner.

Create additional learning

Start from: the Flow Learning dashboard

What is Additional Learning?

Additional Learning allows training managers to enhance their learners' knowledge by providing supplementary courses and resources beyond the standard catalogue. This feature enables you to create various types of resources, including custom modules, external links to videos or articles, and downloadable PDFs and images. By offering these additional learning items, you can tailor the learning experience to better meet the needs of your team, ensuring they have access to a wider range of educational materials.

Create Additional Learning

Select Learning & Development > L&D Settings.
Select View on the Additional learning tile.
Select the Add button.

Select the type of resource you wish to create:
- Select module: select any of the modules that are available on your platform. These include Flow core modules, SCORM and Module Builder modules.
- Link resource: add links to videos (YouTube, audio links, podcasts…) and web articles.
- Upload a resource: add PDFs and images (PNG, JPG).

Complete the fields in the resource creation form with as much detail as possible (regardless of the resource type you choose). Include tags, a description, top learner points and a cover image as a thumbnail.

Note: mandatory fields are marked with an asterisk (*).

Select Save & Review when you finish completing the fields. You will then see a preview of your additional resource.
Select Publish when you are happy with the additional resource you have created.

Tagging Additional Learning content

To ensure learners receive relevant content recommendations based on their job roles, it’s essential to tag your Additional Learning items correctly.

When adding or editing a resource:

Use the Select/Add Tags field to enter meaningful tags that match your company’s competency tags.
These tags will be matched with the competences assigned to job roles, meaning that if a learner’s job role includes a specific competency tag and an Additional Learning item uses that same tag, then that learning item will be displayed as Recommended for You in the learner’s view.

This helps personalise the learning experience for each employee, connecting them to content that aligns with their development goals.

To ensure your tagging strategy aligns with your organisation’s learning goals and role-based development plans, find out more at Create competences.