Troubleshoot Mapal OS login issues
Mapal OS is part of a wider ecosystem of tools (Flow Learning, Workforce, Engagement, Analytics), so there are several reasons why someone might not be able to log in. This…
Getting started
16 articlesLearn the basics of Mapal OS, including setup, navigation, and core operational features.
An overview of Mapal OS Configuration
The Configuration app within Mapal OS is a powerful tool designed to help hospitality businesses efficiently manage and customise their operational settings. This app ensures that all configuration aspects are…
Access Mapal OS (as an employee)
Mapal OS is the all-in-one place where you can access your company’s complete suite of Mapal products. As a employee, you will need to log in to Mapal OS to…
Access the Mapal AI Assistant
Using Mapal AI Assistant, you can retrieve insights, understand operational data, and complete actions more intuitively across platforms. The tool allows you to use natural language to use Mapal systems…
Everything you need to know about migration to Mapal OS (FAQs)
This article answers common questions about the transition from the legacy Flow platform to Mapal OS. If your organisation is preparing for migration, this FAQ will help clarify what to…
Migration to Mapal OS from Workforce
Venue managers can now migrate to Mapal OS from Workforce so that they can take advantage of enhanced features while ensuring a smooth transition for their team.
Users and Employees in Mapal OS
Understanding the distinction between "User" and "Employee" in Mapal OS is essential for effective system configuration and management. This guide clarifies these terms and their roles within Mapal OS, providing…
Switching to Mapal OS (from Flow Learning)
We're migrating our users to Mapal OS, our new platform with increased security, performance and scalability. In this video, we look at how your migration process is going to work,…
Configure password reset mode
as a restaurant manager, you need to configure a password reset mode to improve security and ease of use for your team. This guide will guide you through this process..
Getting started on Mapal OS
Discover the essentials of setting up Mapal OS using manual employee uploads. this guide features easy-to-follow links to articles that walk you through the initial configuration and usage of the…
Getting started on Mapal OS (for integrated platforms)
Discover the essentials of setting up Mapal OS using automated employee uploads. this guide features easy-to-follow links to articles that walk you through the initial configuration and usage of the…
Sync integrated platforms to Flow Learning
If you use integrations on your Flow Learning platform, you may have new ways of performing tasks around authentication and user management. In this article, we look at some important…
Use the Mapal OS dashboard
the Mapal OS dashboard is your all-in-one place to your company’s Mapal products, where you can view and keep track of your development process and view company updates posted to…
Understand terms in Mapal OS (glossary)
understanding the main terms used in the Mapal OS platform is key to using the system effectively. This article covers some of the main concepts and the relationship between them.Start…
Access the Mapal OS configuration dashboard
As an account manager, you can use the Mapal OS configuration dashboard to customise your Mapal solutions. This guide shows how you can get access to the configuration dashboard.Start from…
Access Mapal OS (as a manager)
Mapal OS is the all-in-one place to find your complete suite of Mapal hospitality management products. This guide covers how you access Mapal OS.
