Customize the shift scheduler view by date

Start from: The Workforce module.

To configure, see Access the scheduler.

On the grid, you can see the date range currently being viewed.

To change the range or specific date:

View by specific time range

Once the time range for the view is set, you can use the arrows on the sides of the date to navigate between the days, weeks, or months of the period.

View by specific date

Now you will see in the grid the specific date you have set with the preferred view; in this case, weekly:

Manage your recipes

Start from: The Analytics dashboard.

  • Navigate to Configuration > Recipes.

  • The Recipes screen displays a grid where you can view and manage all recipes stored in the system.

  • At the top of the screen, you’ll find filters to narrow down your results:

    • Language: Filter recipes by their language version.

    • Family: Group recipes by family categories.

    • Subfamily: Further narrow down the results within each family group.

    • Sale Items: Select sale items to link or review recipe associations.

  • After selecting your filters, relevant recipes will be displayed in the grid.

  • The main grid includes the following columns:

    • ID: Unique identifier for each recipe.

    • Recipe: Name of the recipe.

    • Main: Indicates which recipe is the main one within a set. Only one recipe can be marked as primary.

    • Recipe by Groups: Organises recipes by category or sales group if applicable.

  • At the bottom, you can adjust how many records display per page with the Records per page dropdown.


Add a recipe

  • To add a new recipe, select Add New underneath the table.

Note: You must have selected a Sale Item to add a new recipe.

  • Populate the text field with the name of your new recipe.

  • Select Save. The new recipe will now appear on the list, where you can Edit it, add Details, or Delete it.


Configure recipe details

  • Select Details on the recipe’s row.

  • Select a date to create a new record.

  • The Raw Materials grid will open. Select Add New to start adding the ingredients and respective quantities.

  • Select Save. The Recipe details will now be updated.


Edit / Delete recipe

  • To edit an existing recipe, select Edit in its row and modify the required fields.

  • To remove a recipe, select Delete in its row and press Accept in the confirmation window.

Note: The Recipes grid will update dynamically based on selected filters and the database of available recipes in your organisation.

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Write communications using ‘Create with AI’

Start from: The Engagement dashboard.

Note: If you do not see the Create with AI button, contact your Mapal Customer Success Manager.

Note: You can further edit the AI-generated text after accepting it to make it more personal or aligned with your company’s tone of voice.

Add or remove employees from a work center

Start from: The Workforce module.  

  • Select Scheduling > Scheduler 2.0 from the main menu.?? 

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  • Parameterize the planner to be able to access the main grid. 

To make the parameterization, see Access the scheduler

Add employee 

  • Once in the main grid, select the three dots button ••• in the header, above the list of employees.  

  • Select Add Employee from the drop-down menu. 

  

  • In the Add Employee pop-up window, you can use the various filtering fields to facilitate the employee search OR you can scroll down directly to the Employee box and search the drop-down for the employee you are adding.  

Notes: The fields in the Add Employee window are not mandatory, they are only filtering levels to facilitate the search in the Employee field.  

Remove employee 

Employees added to the work center from other centers will appear in the grid as long as they have scheduled shifts for the period you are viewing. Otherwise, they will be automatically removed from the list.  

For example, imagine that for the week of April 22-26, you need an employee from another business unit, so you add him to your schedule and assign shifts to him. If you later extend the period you are viewing from April 22 to May 15, this new employee will remain on your grid, as he has shifts at the center within the period you are managing. 

But, if you change the period you want to manage to May 1 to May 15, if this employee has no shifts assigned during that period, he will be automatically removed from the grid. 

This way of removing employees could change in the future, where employee deletion could be made a manual action by the user.  

Manage users in Reputation

Start from: The Reputation module.

 

Manage a user through Mapal OS

For users on Mapal OS, your user accounts should now be managed directly on the Mapal OS dashboard. To learn more, refer to the guide at Manage users in Mapal OS.

Note: If you're unsure whether you're on Mapal OS, please contact your line manager or reach out to Mapal support for assistance.

 

Manage a user through Reputation

  • Navigate to Configuration > Users.

To learn how to create a user, see Create users in Reputation

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  • When hovering over the user field, an icon appears with the option to Edit.
  • Select the Edit option.

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  • The following window allows you to change the user role and assign the different centres to the selected user.  

 
 

Export employee dashboard information

Start from: The Workforce module.  

The report will display the same data as seen on the employee dashboard, but in the chosen format.  

Export learners in CSV format

Start from: The Flow learning dashboard.

  • Navigate to Company > Learners.
  • Select the Export button at the top of the page.

  • Select Learner Export in the Export Results tab.

  • You will now have a CSV file with the report.

Note: The exported file includes learner OS ID, which can be useful for troubleshooting purposes.

View specific day information on the scheduler

Start from: The Workforce module.

  • Select Scheduling > Scheduler 2.0 from the main menu.  

  • Parameterize the scheduler to be able to access the main grid.

To make the parameterization, see Access the scheduler.
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  • Once in the grid, locate the day's header, which provides important information by showing small representative icons.
  • Select the header to open a pop-up window where you can check the following information in three different tabs:
    • General DataHere you can see all the details of the shift, such as its current status, the center's opening hours and operating hours. The tool is also connected to a weather forecast service that informs you about the weather forecast for the location of the business unit in question.

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  • StatusYou will be able to see the status of the shifts for each day and center. If you access the tab, you can even see the history of the different status the shifts have gone through during the day and the work center.

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  • CommentsFrom the day's information window, users who can enter and schedule shifts for that center can leave comments for that day. These comments are recorded as if they were a conversation.

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An overview of Mapal One

Key features

  • Home dashboard: Displays required and recommended learning, extra resources, links, and favourites.
  • Schedule management: Visualise online and in-person training in one calendar with easy filters.
  • Career tracking: Appraisals, competencies, and workbooks are all in one place for progress tracking.
  • News updates: Recommend job-specific news and articles to keep employees informed.
  • Document management: Store noticeboard items, certificates, and downloaded learning resources securely.

Benefits

  • Increased engagement: Streamlined access to essential resources and news.
  • Improved efficiency: Centralised management of training schedules and career progress.
  • Enhanced communication: Effective dissemination of news and updates.

Next steps

Mapal One is an essential tool for hospitality businesses aiming to improve employee engagement and streamline operational tasks. Its comprehensive features ensure that staff are well-informed, trained, and motivated.

For more, visit our Getting started category, or select from the articles below. 

Use the employee dashboard to manage your team

Start from: The Workforce module.

In the employee dashboard, you will see a grid with seven default columns, which correspond to:

Note: If the employee has an estimated end date, you will see an icon with an e in the End date column. By hovering over the icon, you can see the date.

At the top of the employee dashboard, you will also find counters for Workforce and FTEs, as well as a series of buttons with various tools: