Communicate, educate and develop your workforce.
Top Categories
Getting started
Learn the basics of Engagement, including setup, key features, and how to enhance employee interaction.
Users
Manage user access, roles, and permissions to ensure employees have the right level of control and visibility.
Review
Evaluate team performance, rankings, and customer feedback through analysis, employee ratings, and survey insights.
Recognitions
Recognize and reward employee achievements to boost motivation, improve retention, and strengthen team morale.
Communications
Manage internal communications to keep teams informed, share updates, and improve engagement across locations.
Suggestion Boxes
Gather suggestions and feedback from your team, to solve problems and drive improvements
Push survey
Create and send push surveys to gather employee feedback, track sentiment, and improve workplace culture.
Global Themes
Agile Feedback
Get an overview of agile feedback for an employee
- Employees
- Overview
- Agile Feedback
Engagement allows venue managers to get an overview of agile feedback for an employee so…
Review
Rank your employees by customer reviews
- Employees
- Ranking
- Reviews
Engagement allows venue managers to rank their employees by customer reviews so that they can…
Recognitions
Check your employees ranking
- Employees
- Leaderboards
- Ranking
Engagement allows venue managers to check their employees' rankings so that they can monitor their…
Getting started
Customise menu names in Engagement
- Menus
- Customization
- Engagement
Engagement allows venue managers to customise menu names so that they can align the interface…
Settings
Manage job titles in Engagement
- Engagement
- Job titles
- Management
Engagement allows venue managers to manage job titles so that they can reflect accurate roles…
Review
Get an overview of customer reviews in Engagement
- Reviews
- Engagement
Engagement allows venue managers to get an overview of customer reviews so that they can…
Getting started
Track progress on the Engagement dashboard
- Tracking
- Dashboard
- Engagement
The Engagement has integrated a dashboard into its interface, allowing users to easily track progress…
Recognitions
Recognitions and how to use them
- Recognitions
- Engagement
Engagement provides venue managers with the Recognitions tool, a way to effectively encourage and acknowledge…
Recognitions
Check your recognitions dashboard
- Recognitions
- Dashboard
- Engagement
Engagement allows venue managers to check theirrecognitions dashboard so that they can track and analyze…
Users
Manage Access Levels in Engagement
- Permissions
- Engagement
- Access
as a general manager, you’ll need to manage user access in the Engagement tool so…
Communications
Manage group chats in Engagement
- Chat
- Engagement
as a general manager, you’ll need to be able to manage group chats so that…
Communications
Manage chat moderation for flagged messages
- Engagement
- Chat
- Moderation
the chat function in Engagement is a great way to promote quick and easy communication…
Communications
Understand notifications in Engagement
- Engagement
- Communication
- Notifications
Engagement users can receive notifications by email or push notifications (through the Mapal One app).…
Engagement
An overview of Engagement
- Getting started
- Communication
- Overview
Engagement by Mapal OS is a comprehensive employee engagement solution designed for the hospitality industry.…
Communications
Understand notifications in Engagement
- Engagement
- Communication
- Notifications
Engagement users can receive notifications by email or push notifications (through the Mapal One app).…
Getting started
Create a news channel
- Communication
- Management
- News
News Channels and Forums are the two different types of resources available to organise your…
Communications
Create a forum
- Engagement
- Communication
- Forums
Forums allow users to publish posts (title, body text and optional photo/video), as well as…
Evaluations
Review feedback from your team members
- Feedback
- Review
- Team
Mapal One allows managers to review feedback from their team members so that they can…
Evaluations
Review the feedback given by you
- Review
- Management
- Feedback
Mapal One allows workers to review the feedback given by them on Mapal One so…
Evaluations
Review received feedback
- Review
- Management
- Feedback
Mapal One allows workersto review the feedback received by their coworkers so that they can…
Suggestion Boxes
Create suggestion boxes
- Surveys
- Feedback
- Engagement
Suggestion boxes are a great way to gather feedbacks from your employees.
Communications
View or edit suggestions
- Surveys
- Feedback
- Engagement
Suggestion boxes on Engagement are a great way to gather feedback from your employees.
Push survey
Edit or view a push survey
- Surveys
- Feedback
- Engagement
once you have created and activated a push survey, you can have access to it…
Push survey
Edit push survey sections and questions
- Surveys
- Forms
- Feedback
Push surveys are a great way to gather feedback on employee satisfaction and engagement. These…
Video Tutorials
