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Engagement

Engagement

Categories

  • Smart Analysis in EngagementNotifications in EngagementAn overview of EngagementAccess the Engagement Management System
  • Track progress on the Engagement dashboardView your activity using the dashboard
    • Recognitions and how to use them
    • Check your employees ranking
    • Add a post-reco survey
    • Check your recognitions dashboard
    • Review engagement metrics for publicationsManage news and posts within EngagementWrite communications using "Create with AI"Check viewers for a forum or news postCreate a news postDownload engagement metrics for posts and newsManage news moderation for flagged commentsCreate a forum post in Engagement
    • Use channels and forums effectivelyCreate a news channelManage a forum
    • Create suggestion boxes
    • View or edit suggestions
  • Create a pollGenerate push surveys using AIEdit or view a push surveyEdit push survey sections and questionsPublish a survey for the first timeCreate a new push survey
    • Get an overview of agile feedback for your team
    • Get an overview of agile feedback for an employee
    • Create and manage Agile feedback evaluations
    • Manage chat moderation for flagged messages
    • Manage group chats in Engagement
    • Rank your employees by customer reviews
    • Create a customer review survey
    • Rank your business levels by customer reviewsCheck your levels ranking
    • Get an overview of customer reviews in Engagement
    • Manage users in Engagement
    • Manage external links for your team
    • Manage business levels with the organization chart
    • Manage recognition reasons for your team
    • Manage job titles in Engagement
    • Customise menu names in Engagement
    • Manage administrators in Engagement
    • Manage Access Levels in Engagement
  • Engagement Previous ReleasesEngagement Release - 30.04.2026

Publications

8 articles

Publish news and forums internally to help keep teams aligned and informed.

Review engagement metrics for publications

  • Publications
  • Metrics
  • Communications

The Publications screen gives you a centralised view of engagement across your news and forum posts. From the publications grid, you can see how many comments and likes each post…

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Manage news and posts within Engagement

Engagement allows General Managers to view and edit team communications. This ensures visibility into what teams are sharing and how well they’re engaging with their audience.

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Write communications using "Create with AI"

Start from: The Engagement dashboard. Note: If you do not see the Create with AI button, contact your Mapal Customer Success Manager. Note: You can further edit the AI-generated text…

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Check viewers for a forum or news post

Engagement allows general managers to check viewers for a forum or news post so that they can understand how their team engages with content on their system.

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Create a news post

Engagement allows you to create and publish news posts, which are a great way to share information or any news about the company.

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Download engagement metrics for posts and news

Engagement allows general manager to download metrics to track which news posts and forum discussions are performing most effectively.

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Manage news moderation for flagged comments

Engagement allows general managers to manage moderation of flagged comments so that they can ensure their team are not posting damaging content on the system.

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Create a forum post in Engagement

Engagement allows venue managers to create forum posts so that they can get their team to discuss important topics together.

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Engagement

Engagement

Categories

  • Smart Analysis in EngagementNotifications in EngagementAn overview of EngagementAccess the Engagement Management System
  • Track progress on the Engagement dashboardView your activity using the dashboard
    • Recognitions and how to use them
    • Check your employees ranking
    • Add a post-reco survey
    • Check your recognitions dashboard
    • Review engagement metrics for publicationsManage news and posts within EngagementWrite communications using "Create with AI"Check viewers for a forum or news postCreate a news postDownload engagement metrics for posts and newsManage news moderation for flagged commentsCreate a forum post in Engagement
    • Use channels and forums effectivelyCreate a news channelManage a forum
    • Create suggestion boxes
    • View or edit suggestions
  • Create a pollGenerate push surveys using AIEdit or view a push surveyEdit push survey sections and questionsPublish a survey for the first timeCreate a new push survey
    • Get an overview of agile feedback for your team
    • Get an overview of agile feedback for an employee
    • Create and manage Agile feedback evaluations
    • Manage chat moderation for flagged messages
    • Manage group chats in Engagement
    • Rank your employees by customer reviews
    • Create a customer review survey
    • Rank your business levels by customer reviewsCheck your levels ranking
    • Get an overview of customer reviews in Engagement
    • Manage users in Engagement
    • Manage external links for your team
    • Manage business levels with the organization chart
    • Manage recognition reasons for your team
    • Manage job titles in Engagement
    • Customise menu names in Engagement
    • Manage administrators in Engagement
    • Manage Access Levels in Engagement
  • Engagement Previous ReleasesEngagement Release - 30.04.2026
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