Start from: The Engagement dashboard.
Recognition Reasons
Recognition reasons are the defining motives for recognition, and it is necessary to define them to make it easier for the users to find a better definition of the recognitions, and at the same time to be able to measure as a company the most and least used reasons. Edit Recognition Reasons
- Navigate to Settings > Recognition reasons.
Add recognition reasons
- Select New reason.
- On the Setup tab, complete the General setup:
- Name: the name of the recognition reason.
- Description: more information about this reason.
- Active: turn the toggle on to make the reason available, or off to keep it inactive.
- Logo: upload an image (JPG, JPEG, or PNG).
- Select the Translations tab to provide the reason in other languages.
- The default language is shown at the top.
- For each language in the list, enter the Name and Description in the Translation column, alongside the original.
- Select Save.
The new recognition reason appears in the grid.
Notes: Recognition reasons are created by the operator and are not translated automatically. To make a reason available in more than one language, add each translation on the Translations tab. Only interface labels follow the employee's selected language.
Edit & Delete recognition reasons
Edit
- Locate an existing recognition reason from the list.
- Select the Action button (three dots) at the far right of the recognition reason’s row.
- Select Edit. The Modify reason window will appear, make all the changes needed.
- Select Update.
Delete
- Locate an existing recognition reason from the list.
- Select the Action button (three dots) at the far right of the recognition reason’s row.
- Select Delete. A confirmation window will appear at the center of the page.
- Select Accept to complete the deletion.
Recognition configuration
Venue Managers can configure how many recognitions each employee is allowed to give per month. This setting helps promote meaningful recognition without overwhelming the system or users with excessive entries.
- Select the Recognition configuration button at the top of the page.
- In the How many recognitions can each employee give per month? field, enter the desired number.
Note: 3 recognitions per month is the recommended number.
- Select Save to apply the configuration.
