Smarthub

Configure network settings on Smarthub

When you receive a new clock-in terminal, you must connect it to the network for it to work correctly. You can connect the device using a wired connection or WiFi.

Update credentials in SmartHub

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SmartHub and POSApp clock-in devices require periodic credential renewal to ensure security. This article explains when the expiration warning appears and how to update credentials directly from the clock-in terminal.

Manage Clock In and Clock Out using offline mode

Offline mode in SmartHub allows devices to continue capturing Clock In and Clock Out events during network or backoffice outages. As a Workforce manager, you can rely on shared clocking…

Clock in or out with SmartHub

SmartHub allows employees to declare when they have started their shift at the specific site they are assigned for the day. Here, we look at how to "clock in" and…

Clock in breaks with SmartHub

Once the employee is already working their shift, SmartHub allows them to indicate when their break starts and ends based on the shift configuration.

Change workstation during a shift

Smarthub allows employees to change their workstation while a shift is in progress, so they can accurately reflect their roles during their shift.

Completing surveys in Smarthub

Smarthub allows employees to complete surveys to provide feedback and share their opinions.

View the action timeline in Smarthub

Smarthub allows employees to view their action timeline, so they can constantly track their activities and work history.

Alerts in Smarthub

Smarthub constantly sends alerts to employees, so they can always stay informed about updates and important notifications.

Offline mode in Smarthub

Smarthub allows managers and supervisors of a worksite to enable and manage offline mode to ensure employees can clock in and out without issues, even without an internet connection.

Configuration options in Smarthub

Smarthub allows workplace managers to adjust options that let you customize the tool’s settings to better suit the specific needs of the site.

Register an employee on SmartHub

The registration of new employees in SmartHub is performed by managers with permissions set in specific work centers. This process allows employees to access clock-in tools and facilitate time &…

Troubleshoot SmartHub

When faced with technical problems with SmartHub, such as employees not showing up or hardware errors, users should be aware of the process to follow to resolve problems promptly and…

Manage employee time & attendance sign-in codes with SmartHub

SmartHub allows managers to create and administrate employees’ sign-in codes to effectively track their time and attendance. A variety of signing codes can be assigned to an employee depending on…