Managing account managers on Mapal OS
Account managers are granted the highest access tier on Mapal OS, and cannot be set up manually.
If you need to set up a user with account manager permissions, just get in touch with your customer success manager.
Adding Flow Learning training managers in Mapal OS
Start from: the Mapal OS dashboard.
- Select the Open button on Configuration.
Note: ensure you have the right operator selected, as shown below:
- Select User management > Users on the main menu.
- Select the Add User(s) button.
Note: you can add individual users manually by clicking on Add user, or, you can bulk add/edit users by clicking on Add list of users, which will allow you to upload a CSV file with your list of users.
- Complete the fields in the pop-up Create user form that appears.
Note: mandatory fields are marked with an asterisk (*).
Note: if the user has an employee record created and also has a Flow learner profile, make sure you select the Add employee record for this user checkbox.
- Select Create to save and create the user.
