Start from: The Mapal Manager dashboard.
- Navigate to Shift Finder.
- Select an existing shift request from the list.
Note: Loading a request does not change its status.
What the Request Detail view shows
Each request displays the following information:
- Business unit
- Business Day
- Shift time
- Expiration
- Requested by
- Authorised/Unauthorised by
- Status
- Comments
Review candidates
- Select the Candidates tab.
- Review the list of eligible employees for the shift, including their availability and suitability.
Available actions
From the Request Detail view, you can take the following actions on a request:
- Select Approve to authorise the request.
- Select Reject to decline the request. A reason may be required.
- Select Delete to remove the request entirely.
The status updates immediately and is reflected in the Shift Finder list.
Note: Available actions are permission-controlled and may not be available to all users. Approved or rejected requests may move to a historic view. Changes may also update related Workforce modules such as rotas.
