Start from: The Engagement dashboard.
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Navigate to Communications > Publications from the main menu.
View metrics for news and posts
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Locate the news post or forum post you want to analyze.
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Click on the Action menu (three dots) next to the item.
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Select Metrics per post/news from the dropdown.
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The report will be sent to your email as an Excel file, allowing you to review detailed engagement data.
View aggregated metrics
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Navigate to Communications > Publications from the main menu.
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Select the Export button at the top of the grid.
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Select Post/news aggregated metrics from the dropdown menu.
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You will receive an Excel report by email showing overall figures for engagement across posts, including:
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Total number of communications sent
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% views per statement
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% engagement per release
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