Features & Enhancements
Big and bold additions to the product.
New functionality that changes what you can do.
Navigation – Support Access in Product Switcher
Mapal One now includes a Support option within the global product switcher, making it easier for Employees to access support resources directly from the app.
The Support option will be available where enabled as part of the organisation’s setup.
Why this matters
Providing direct access to support from within the product helps Employees find assistance more quickly and improves overall accessibility to support resources.
Key benefits
- Flexible availability: The Support option is available based on organisational configuration.
- Easier access: Employees can quickly navigate to support resources from one location.
- Improved experience: Support is now integrated directly into the product switcher.
** Please Note: These features were released on the 28.05.2026. Availability on iOS may take up to 24 hours due to Apple’s review process and will require the app to be updated to the latest version, v2113.22.46.
