Summary: Smarthub allows workplace managers to adjust options that let you customize the tool’s settings to better suit the specific needs of the site.
Start from: The main Smarthub screen.
Accessing the configuration screens requires specific user permissions limited to administrators. When you try to access these screens, unlike other options within the tool, you must provide an email address and a password.
Available actions
POS version |
Smarthub version |
|
|
|
- Login without PIN: When you log in to the system to clock in using your PIN, the tool can be configured as follows:
- Enter both your identification code and PIN.
- Only enter your identification code without the need for a PIN.
Notes: When this option is enabled, you will only need to enter your identification code to log in. To revert this setting, simply access the option and disable it.
- Fingerprint backup: Enables fingerprint backup and creates an encrypted fingerprint file copy in the database (this copy is updated daily, overwriting the previous one).
- If the device is restarted, select Reset fingerprints to recover the saved copy without needing to re-register them.
- When moving the device to another site, select Format fingerprints to format the fingerprint file.
Notes: If the fingerprint is formatted without a prior backup, the data cannot be restored and the fingerprint must be registered again.
- Offline mode: Enabling offline mode allows you to clock in even during connectivity loss. When connectivity is restored, the system uploads the clock-in record.
- To force the upload, select the Synchronization option.
Notes: If offline mode is disabled, the system will not allow clock-ins in case of connectivity loss.
- Reset device: This option allows you to restart and reprovision the system.
- Check for update: This function is used to check for and install any available updates.
- Upload device log: The system keeps a log of actions, which can be useful for the support team in troubleshooting. With this action, the log is sent to the support team.
- Synchronization: When offline mode is active, the Synchronization option is available. Although the device synchronizes as soon as it regains connectivity, this option allows you to manually trigger the synchronization of clock-in records accumulated during connectivity loss once connectivity is restored.
- Credentials: You can enter your email address and password to restart your session before it expires.
- Smarthub options - Kiosk mode: Enabling this option prevents you from exiting the application and accessing the device software.
- Automatic suspension: The system can enter a power-saving mode for a period defined by you.
