New Features
AI Knowledge Check creation
AI-powered Knowledge Check creation can now be enabled for customers with AI and Knowledge Checks enabled.
When creating a new Knowledge Check, users can choose to build questions manually or generate them using AI. After providing a prompt and selecting the desired question types, AI generates a structured set of questions that can be reviewed and edited before publishing.
The AI will create:
- Knowledge Check categories
- Questions within each category
- Appropriate question types
- Correct answers for each question
Generated content can be fully edited, and users can regenerate the appraisal if they wish to start again.
Why this Matters
Creating Knowledge Checks manually can take time, particularly when building multiple questions across different topics. AI Assisted Knowledge Check Creation speeds up the process by generating an initial set of questions from a simple prompt, while still allowing users to refine and customise the final content.
Key Benefits
- Faster Knowledge Check creation: Generate a complete draft Knowledge Check from a simple prompt.
- Automatic question and answer generation: AI creates questions, suggested answer options, and identifies the correct answers based on the prompt.
- Full control retained: Questions and answers can be edited, removed, or regenerated before publishing.
Improvements
Knowledge Checks – Completed Dates
The Completed Date is now available for Knowledge Checks and is visible across key learner and management pages.
What’s changed
The Completed Date is now displayed in:
- Knowledge Checks Management page
- Learner Profile > Knowledge Checks
- Knowledge Check Learner Summary Report, including in the exported CSV
Why this Matters
Previously, there was no visible Completed Date for Knowledge Checks, making it difficult to confirm when a Knowledge Check had been completed. The addition of this field provides clearer tracking and improves overall transparency of completion data.
Key Benefits
- Clear completion tracking: Each Knowledge Check now displays a visible Completed Date.
- Greater transparency: Completion data is consistently surfaced across learner, management and reporting views.
- Efficient review: The Completed Date column is sortable for easier analysis.
Workbook answers report
A new Workbook answers report is now available, allowing users to download a CSV export of learner responses and workbook progress data for external analysis.
Why this Matters
Previously, there was no way to extract detailed Workbook answer data from Flow MS. This made it time-consuming for users to analyse learner responses, track progress or carry out deeper reporting. The new report provides direct access to structured Workbook answer data in a format suitable for further analysis.
Key Benefits
- Detailed answer visibility: Access to learner responses across all Workbook question types in a single export.
- Improved reporting capability: Enables deeper analysis of Workbook performance and learner progress outside Flow MS.
- Structured data export: One row per learner response, making the file easy to manipulate and report on.
Collections – Handling of unpublished Explore Learning items
When an Explore Learning item is unpublished, it is now fully removed from Collections and no longer impacts learner progress.
Why this Matters
Previously, unpublished Explore Learning items were removed from Collection templates but remained in Collections already assigned to learners.
This could result in blank content appearing in Mapal One and learners being unable to complete a Collection due to inactive items.
Key Benefits
- Accurate Collection structure: Item counts now reflect only active content.
- Improved learner experience: Learners no longer see blank or inactive items.
- Unblocked completion: Collections can now be completed without being held up by unpublished content.
SSO – Permitted email domain configuration
The ability to define permitted email domains has been introduced as part of an operator’s SSO configuration.
Why this Matters
Previously, there was no mechanism to restrict SSO identifier validation by email domain. This meant operators could not control which email domains were accepted as valid identifiers during the SSO process.
Permitted domain configuration allows tighter control over authentication rules at operator level.
Key Benefits
- Improved access control: Operators can restrict SSO access to approved email domains.
- Enhanced security configuration: Greater flexibility in defining authentication rules per operator.
- Operator-level control: Domain rules can be configured individually for each SSO setup.
Bug fixes
- Duplicate News Item Notifications | We fixed an issue where duplicate notification emails could be sent for a single published News Item.
- Noticeboard Items Assigned to Inactive Learners | We fixed an issue where Noticeboard items and related email notifications could be triggered for inactive learners when their job title was updated.
- Additional Learning Favourites Access Handling | We fixed an issue where Additional Learning favourites remained visible even after a learner lost access due to branding or jurisdiction changes.


