Start From: The Workforce module.
-
Select Configuration > Direct Work from the main menu.
-
Select the arrow on the desired job position to access the productivity table.
Note: The productivity table should be estimated beforehand and configured based on the previously established direct work duration function.
The table displays productivity benchmarks (from - to), the number of workers needed to handle that workload, and productivity, applicable only if the direct work duration is a quarter-hour.
-
Specify a new work benchmark and the required number of workers.
-
Use the Save OR New button.
Note: You can save work templates and load them into different centers if the sales base is the same (sales, customers, tickets). If not, you're not allowed to apply the template.