Improvements
Enhanced Appraisal Sign-off Settings
We've introduced a redesigned Sign-off Settings experience within Appraisals, making it easier to configure when learner and reviewer responses become visible throughout the appraisal process.
Alongside the new streamlined configuration, administrators can now define visibility rules based on learner sign-off, reviewer sign-off, or mutual sign-off, including the ability to keep responses hidden until both parties have completed their appraisal.
Why this Matters
Previous appraisal settings only supported response visibility based on individual sign-off actions. This enhancement introduces additional visibility controls while simplifying the configuration experience, allowing organisations to control when learner and reviewer responses become visible throughout the appraisal process.
Key Benefits
- Simplified configuration: Configure sign-off and response visibility settings from a single streamlined interface
- Greater control: Define when learner and reviewer responses become visible throughout the appraisal process
- Mutual sign-off support: Keep responses hidden until both learner and reviewer have completed sign-off
Enhanced Noticeboard Audience Selection
We've enhanced Noticeboard audience selection to allow departments and job titles without assigned learners to be included when creating a Noticeboard item.
A new option enables administrators to display and select empty departments and job titles, ensuring Noticeboard items can be targeted to organisational structures before learners are assigned.
Why this Matters
Previously, departments and job titles without assigned learners could not be selected when defining a Noticeboard audience. This enhancement provides greater flexibility when setting up communications for new departments, job titles, or future organisational changes.
Key Benefits
- Future-proof communications: Target departments and job titles before learners are assigned
- Greater audience flexibility: Include empty departments and job titles when configuring Noticeboard audiences
- Reduced administration: Avoid the need to revisit and update Noticeboard audiences when learners are later added to a department or job title
Collections Summary Report: Learner Identifiers
We've enhanced the Collections Summary report to include learner identifier information, making it easier to distinguish between learners with similar or identical names.
Where learner identifiers are in use, the report now includes an Identifier column displaying each learner's External ID. The identifier is available both within the onscreen report and exported report downloads.
Why this Matters
When multiple learners share the same or similar names, it can be difficult to identify the correct learner within report results. This enhancement improves reporting consistency across Collections reports and makes it easier to accurately identify learners when reviewing or exporting data.
Key Benefits
- Improved learner identification: Easily distinguish between learners with similar or identical names
- Consistent reporting experience: Aligns the Collections Summary report with the Collections Detail report
- Enhanced reporting accuracy: Export and review report data with greater confidence using learner External IDs
Collections: Alphabetical Ordering in Assign Learning
We've updated the Collections list within Assign Learning so that Collections now display in alphabetical order.
Collections are now ordered by Collection name from A to Z, making it easier for administrators to quickly find and select the Collection they want to assign.
Why this Matters
Previously, Collections were ordered by date created, which could make it difficult to locate specific Collections as the list grew. Alphabetical ordering provides a more predictable browsing experience and helps reduce time spent searching for the correct Collection.
Key Benefits
- Easier to find Collections: Locate the Collection you need using alphabetical ordering
- More predictable list ordering: Collections now display from A to Z by name
- Improved assignment experience: Spend less time searching when assigning Collections to learners
Brazilian Portuguese Language Support
We've added Brazilian Portuguese as an available language across Flow MS, allowing organisations to provide a more localised experience for Brazilian learners and administrators.
Brazilian Portuguese can now be selected throughout the platform where language preferences are supported, helping organisations deliver content and communications in the most appropriate language for their users.
Why this Matters
For organisations operating across multiple regions, providing content in the correct language helps improve accessibility, engagement, and the overall user experience. This enhancement introduces dedicated support for Brazilian Portuguese, ensuring users can interact with Flow MS in their preferred language.
Key Benefits
- Expanded language support: Brazilian Portuguese is now available throughout Flow MS
- Improved learner experience: Deliver platform content and communications in users' preferred language
- Enhanced localisation: Better support for organisations with Brazilian-based learners and teams
Updated "What's New" Experience
We've updated the "What's New" link within Flow MS to direct users to our new Knowledge Base release notes area.
This new location provides a centralised home for Flow release information, making it easier to browse and access the latest updates.
Why this Matters
Release information is now hosted within our Knowledge Base, giving users access to Flow release notes and supporting help content from a single location. This makes it easier to discover product updates and access additional guidance when needed.
Key Benefits
- Centralised information: Access Flow release notes and supporting Knowledge Base content from a single location
- Improved navigation: Easily move between release information and related help articles
- Better visibility: Browse recent and historical Flow updates through a dedicated release notes area
Bug fixes
- CSV API Feed Processing | We've resolved an issue that prevented some CSV API feeds from processing successfully. Affected integrations now process learner data updates as expected.
- Long-Term Absentee Communications | We've resolved an issue where learners marked as Long-Term Absentees could continue to receive certain automated notifications from Flow. Long-Term Absentees will no longer receive these communications, while password reset emails remain unaffected.
Studio
Experiences V2: Rebuilt Scenario Canvas
The scenario canvas has been completely redesigned with a cleaner interface and improved performance. Updates include full-screen editing for every node, dark mode, multi-select actions with keyboard shortcuts, and the ability to preview scenarios from any point in the journey.
Why this Matters
A more streamlined workspace makes it easier to focus on creating engaging learning experiences without unnecessary distractions.
Key Benefits
- Cleaner, less cluttered canvas
- Improved editing performance
- Dark mode support
- Faster workflows with keyboard shortcuts
- Preview scenarios from any node
Custom Characters for Scenarios
Scenario creators can now add their own characters to scenario tiles, using familiar faces from their organisation or characters designed specifically for the learning experience.
Why this Matters
Training scenarios can feel more relevant and engaging when they reflect real people and workplace situations.
Key Benefits
- Use recognisable team members or custom characters
- Create more relevant learning experiences
- Greater creative flexibility
Six New Translation Languages
Mapal Studio now supports content creation in Afghan (Pashto and Dari), Albanian, Khmer, Macedonian, Serbian and Tigrinya.
Why this Matters
More language options help organisations deliver training that is accessible to a wider range of learners.
Key Benefits
- Create content in six additional languages
- Support more diverse learner groups
- Manage multilingual learning within the platform
Per-Lesson Access Controls
Administrators can now control access at lesson and course level, in addition to organisation-wide permissions.
Why this Matters
Sensitive or department-specific content can be restricted to the right audience more easily.
Key Benefits
- Restrict access to individual lessons and courses
- Support department-specific learning
- Improve control over sensitive content
Editor Names in Version History
Version history now displays the name of the person responsible for each change made to a lesson or course.
Why this Matters
Provides greater visibility into content updates and supports review and audit processes.
Key Benefits
- See who made each edit
- Improve auditability
- Simplify content reviews
"Created By" in the Dashboard
The dashboard now shows who originally created a lesson or course through the right-click menu.
Why this Matters
Makes it easier to manage large content libraries shared across multiple authors.
Key Benefits
- Easier collaboration between teams
- Quickly identify content owners
- Better visibility across shared libraries
