Improvements
Competences – learner comments on self-ratings
Learner comments added during self-ratings are now available in Mapal One and surfaced in Flow MS. Managers and training admins can view written context alongside learner self-assessments wherever learner self-ratings are shown, including the Competence Summary report and the Learner Profile.
Why this Matters
Learner self-ratings often benefit from additional context. Making learner comments visible helps managers and admins better understand the reasoning behind a self-assessment and supports more meaningful review conversations.
Key Benefits
- Richer review context: Learner self-ratings are now accompanied by optional comments.
- Improved visibility: Learner comments are visible in both reporting and individual learner profiles.
- Clear separation of perspectives: Learner comments remain clearly distinguished from manager ratings.
OS user status synchronisation improvements
User activation and deactivation handling from OS has been improved in Flow, ensuring user status is reflected accurately and consistently across all relevant OS events.
Why this Matters
User status can be triggered by different OS events. Aligning Flow’s behaviour with these events ensures user status remains accurate and avoids unintended deactivation.
Key Benefits
- More reliable syncing: User activation and deactivation are now handled consistently.
- Clear source of truth: For OS-source companies, user status is driven directly by OS.
- Reduced unintended deactivation: Users are no longer deactivated in Flow solely due to trainee leaver status when OS remains active.
OS permission profile synchronisation
Permission profiles in Flow now accurately reflect the permissions configured on the corresponding OS User Profiles for OS-source companies. OS-controlled permissions are read directly from OS and applied in Flow.
Why this Matters
For OS-source companies, permissions are managed in OS but surfaced in Flow. Aligning these ensures permissions are represented accurately and consistently across systems.
Key Benefits
- Consistent permission representation: Permission profiles in Flow reflect OS configuration.
- Clear source of truth: OS remains authoritative for OS-controlled permissions.
- Accurate user access: User permissions are applied and updated automatically.
Bug fixes
- Managers unable to edit learners despite “Can Maintain Learners?” permission | Managers can now edit learner profiles correctly when the “Can Maintain Learners?” permission is enabled.
- Appraisal draft responses visibility | Draft appraisal responses are now visible to learners and managers when draft visibility settings are enabled.


