This option present in the ORDERS section of the supplier file allows you to add a link that the supplier must click in the order email sent when you choose to send an order "By email". This is an obligation.
Starting from: The Easilys menu.
If the supplier receives the order email but does not click on the clickable confirmation link, your order will then remain in "Pending" status on the ORDER TRACKING screen of the application. It will therefore be impossible for you to receive the goods because the receipt voucher will not be generated on the RECEPTIONS screen.
Make sure to inform your supplier of this procedure, otherwise you might consider disabling the feature.
To enable this option:
- Select the tabs Products > Suppliers.
- Then select the supplier name for which you want to enable the option.The supplier file is displayed.
- Select Edit.
- Enable the option Display a clickable confirmation link in the order email.
- Select Save.
In case a link has not been clicked by oversight, you can unlock your order yourself if you have the necessary permissions.
For this:
- Select the tabs Supplier orders > Track orders.
- Select the "Pending" order to unlock. You can use the Send status filter "Pending" to easily find the relevant order.
- Select Send manually at the top right.
The order will then be considered as properly sent and the receipt voucher will be generated.
However, be careful to perform this manipulation only if you have had confirmation from the supplier that they have indeed received the order email.
